I didn't want to renew and filled in the website form to cancel the auto renewal in advance, but you still renewed my policy, and I've asked this to be rectified but haven't heard back.
Charli
Cover4Rentals
6 months ago
Hi there,
Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal.
You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy,
We were unable to locate any previous correspondence, but the policy was cancelled and refunded.
Kind regards,
Charli
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 months ago
Better than the hire company charges
Easy to follow and complete
0
Rhannwch
WD
William davies
Dilyswyd gan Feefo
GIB
7 months ago
What William davies said about Cover4Rentals:
Good costs of cover
Interesting, plain, formal
0
Rhannwch
DP
Daniel Palmer
Dilyswyd gan Feefo
7 months ago
0
Rhannwch
RO
Roman
Dilyswyd gan Feefo
PRT
7 months ago
What Roman said about Cover4Rentals:
Everything is perfect except of need to call operator for changing a personal data. Everything else is very good
Everything is great!
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 months ago
Great service
Very easy to use...no complicated sub menus..and a great price...
0
Rhannwch
MT
Maria Trueman
Dilyswyd gan Feefo
GBR
7 months ago
What Maria Trueman said about Cover4Rentals:
Car hire insurance cover for minimum costs
Very useful no it’s a godsend
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 months ago
Having looked at competitors i have found that these are the best price and coverage that I reqired
0
Rhannwch
SS
Stephen Stableford
Dilyswyd gan Feefo
7 months ago
What Stephen Stableford said about Cover4Rentals:
Beware full of the auto renew
I am trying to stop the auto renew. Which has to be done by messages. Nobody is coming back to me and then I get this request for feedback on the renewal. Oh dear
Charli
Cover4Rentals
6 months ago
Hi Stephen,
Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal.
You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy.
The payment was refunded, and the renewal cancelled, once you had made contact.
Kind regards,
Charli
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.