Hi Geoff,
Thank you for your feedback.
So we can get further clarification and understand the situation, please provide further details of what has occurred through our contact form online and one of our agents would be happy to investigate this for you - https://cover4rentals.com/app/contact-us
Kind regards
Charli
0
Rhannwch
TZ
Terence Ziton
Dilyswyd gan Feefo
7 months ago
0
Rhannwch
LI
Lily
Dilyswyd gan Feefo
FRA
7 months ago
What Lily said about Cover4Rentals:
Very helpful, with good communication.
I am very happy with the service, Cover4Rentals provide.
Easy, seamless procedures, and I will continue to use this company.
0
Rhannwch
DE
David Evnsevans
Dilyswyd gan Feefo
ESP
7 months ago
What David Evnsevans said about Cover4Rentals:
Very clear information and easy to use
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 months ago
Avoid them they just take your money and you can never contact them as they do t reply to emails and there is no phone number
There is no phone number to speak to anyone if you need help with anything or if you want to cancel your cover.
I will avoid them at all costs and advice anyone who is thinking to take out insurance...
Read more
Charli
Cover4Rentals
6 months ago
Hi,
We sincerely apologise for the delays in getting back to you. We have experienced high volume of enquiries, and our team has been working hard to respond to everyone as quickly as possible.
We truly appreciate your patience and understanding during this time - please note we are currently working on automations and staffing to improve this moving forwards.
Kind regards,
Charli
1
Rhannwch
SM
Stephen Mellett
Dilyswyd gan Feefo
7 months ago
0
Rhannwch
GS
Gary Scott
Dilyswyd gan Feefo
7 months ago
What Gary Scott said about Cover4Rentals:
Very easy to navigate & priced
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 months ago
Not helpful
Not impressed.,paid for an annual car hire over,and made a one month mistake with commencement.Realised the error immediately,and I was told they could not change the date.
Charli
Cover4Rentals
6 months ago
Hi there,
Thank you for your feedback.
I cannot see any communication that was sent to us, where we told you that we could not change this? Can you please confirm where this was sent? In many cases, we would be able to change the dates if we are made aware straight away.
Kind regards,
Charli
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 months ago
poor communication
Poor communication, emailed them last week and still no response
Charli
Cover4Rentals
6 months ago
Hi there,
We sincerely apologise for the delays in getting back to you. We have experienced high volume of enquiries, and our team has been working hard to respond to everyone as quickly as possible.
We truly appreciate your patience and understanding during this time - please note we are currently working on automations and staffing to improve this moving forwards.
Kind regards,
Charli
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 months ago
insurance arranged quickly
The insurance was handled quickly, clearly, and without any issues. The documents arrived via email, and I had no problems with payment.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.