How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Cove Insurance Adolygiadau

https://www.coveinsurance.co.nz

ARDDERCHOG

Insurance. Simple.

Service

4.3

ratings over the past year

Arddangos pob 1,898 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

6 years ago

Cove insurance customer service was really helpful, I am in Oz working and returned my call, and I have never had a return call from NZ, the other thing was that you were so helpful in making it easy...

Trusted Customer

Dilyswyd gan Feefo

6 years ago

What Trusted Customer said about Cove Insurance:

Very good, easy to follow. clear and to the point information

Cwsmer Dibynadwy

Dilyswyd gan Feefo

6 years ago

How Good?...So Good!!!

Buying car insurance is a real grudge purchase... but like a good dentist, Cove made the process completely painless... and at a good price. Highly recommend.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

6 years ago

Need to have annual paymemts available

Sonya Whitney

Cove Insurance

6 years ago

We've been blown away at just how popular a request this has been! So we've got the thinking caps on and we're working on an annual payment option as we speak. We will certainly provide all our existing customers first crack at switching their policy to this option so keep an eye on your emails! If you'd like to see what else is on our roadmap take a look here: https://www.coveinsurance.co.nz/about/. Thanks, Sonya.

Trusted Customer

Dilyswyd gan Feefo

6 years ago

What Trusted Customer said about Cove Insurance:

very easy to fill the form

Cwsmer Dibynadwy

Dilyswyd gan Feefo

6 years ago

Easy to understand of the policy.Manage a good online website service.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

6 years ago

Friendly, knowledgeable service!!

Great price point. Very friendly and personable service over the phone.

Trusted Customer

Dilyswyd gan Feefo

Auckland

6 years ago

What Trusted Customer said about Cove Insurance:

Very informative website that gave me all the details I needed pre-purchase. Your online help desk is fantastic! Swift response to obtain my certificate of interest.

Trusted Customer

Dilyswyd gan Feefo

6 years ago

What Trusted Customer said about Cove Insurance:

**** service

They expect you to be without your phone for a week ? What a joke, my phone is required for my job do you offer a replacement phone for this time? No... **** poor service

Sonya Whitney

Cove Insurance

6 years ago

We're really gutted that your experience has not been what you expected from us. We totally get how frustrating it can be to not have your phone and now that you've made us aware of this situation we'd like to get it resolved as quickly as possible for you. Your claims handler will be in touch to work through this with you, in the meantime please don't hesitate to contact us via live chat, email, or phone. Thanks, Sonya - Cove Support.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

6 years ago