How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Cotswold Outdoor Adolygiadau

https://www.cotswoldoutdoor.com/

EXCEPTIONAL

94%

service satisfaction

87%

delivery satisfaction

97%

recommends

Service

4.7

Product

4.7

9,541

1,635

277

295

11,844

ratings over the past year

Arddangos pob 456,700 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 days ago

Recommends

Satisfied with service

The sales assistant was absolutely superb. Clearly a hiker herself with a background in sport, she listened to what I needed in a walking boot. I had returned a pair of boots as they rubbed my ankle...

Product reviews

Dyddiad y pryniant: 25/06/2026

Lisa Turnbull

Dilyswyd gan Feefo

GBR

2 days ago

Recommends

Satisfied with service

What Lisa Turnbull said about Cotswold Outdoor:

I had a fantastic experience at this store while searching for a replacement pair of walking boots. Because it was a very warm day, I arrived wearing sandals, but the store assistant immediately...

Dyddiad y pryniant: 25/06/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 days ago

Satisfied with delivery

Recommends

Product reviews

Dyddiad y pryniant: 25/06/2026

Helen

Dilyswyd gan Feefo

GBR

2 days ago

Recommends

Satisfied with service

What Helen said about Cotswold Outdoor:

The staff are generally knowledgeable about the products they sell and helpful. If you’re lucky enough to go when no-one else is shopping for boots and walking shoes, you will get the assistant’s...

Product reviews

Dyddiad y pryniant: 21/06/2026

Trusted Customer

Dilyswyd gan Feefo

GBR

2 days ago

Satisfied with service

Satisfied with delivery

Recommends

What Trusted Customer said about Cotswold Outdoor:

Excellent service after a slight delivery problem by Evri

Product reviews

Dyddiad y pryniant: 25/06/2026

Isabel Braham

Dilyswyd gan Feefo

GBR

2 days ago

Recommends

Satisfied with service

What Isabel Braham said about Cotswold Outdoor:

Was short on time but knew the sort of thing I wanted. Floor staff very helpful and found me the perfect item very quickly.

Product reviews

Dyddiad y pryniant: 25/06/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 days ago

Satisfied with delivery

Recommends

Very quick delivery for great product

Dyddiad y pryniant: 21/06/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 days ago

Recommends

Satisfied with service

So helpfull had a broken tent and helped me find a new one

Product reviews

Dyddiad y pryniant: 25/06/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 days ago

Does not recommend

Dyddiad y pryniant: 25/06/2026

C Thompson

Dilyswyd gan Feefo

GBR

2 days ago

Recommends

Satisfied with service

What C Thompson said about Cotswold Outdoor:

as expected , good service

Product reviews

Dyddiad y pryniant: 25/06/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Cotswold Outdoor Adolygiadau

Womens Ultra Lightweight Merino Endurance SocksRhagor o adolygiadau o’r cynnyrch hwn (283)Edrychwch ar wefan y cynnyrchSnug and lightweight, my feet don’t feel restricted in the walking boots. Soft padding under heel and ball of the foot but not too much. They even look stylish

BodyGlide Foot 22gRhagor o adolygiadau o’r cynnyrch hwn (2)Edrychwch ar wefan y cynnyrchAs yet unused as not walked due to heatwave and wearing in the boots indoors. But am looking forward to trying it out due to urticaria on the instep of my foot.

Allpa 28L Travel PackRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrch

Glacier 5.0 Sleeping MatRhagor o adolygiadau o’r cynnyrch hwn (178)Edrychwch ar wefan y cynnyrchVery comfy, light weight and self inflating.

Apex Compact 100 TentRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchWorks well needs to be tight so hammer pegs in

Aeros Premium Pillow - LargeRhagor o adolygiadau o’r cynnyrch hwn (3)Edrychwch ar wefan y cynnyrchbeen looking 15 years to find a pillow that is both light and large , being a side sleeper this does the trick. It has a good height to it and is easy to inflate

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?