Cooksmill Adolygiadau

Thank you for your honest feedback. We're working hard to ensure it's easy as possible for our customers to place an order to different shipping addresses when they checkout on our website We're very sorry you had to send 4 emails before our team replied - we are in the process of scaling our customer service team to deal with the increase in emails we receive each day. Our website is in a period of rapid growth and we're working our hardest to ensure that moving forward, our internal processes are set up to deal with the growing number of orders we now receive each day. We look forward to seeing you again soon - if you have any questions, please don't hesitate to contact us via web@cooksmill.co.uk. Many Thanks Cooksmill Team

Hi Mrs H Meyer, thank you for your honest feedback! We take huge pride when packing our orders each day and try our very best to ensure customers' orders arrive safely. Thank you for your kind comment. We're working flat out to improve our product descriptions internally as we believe they can be greatly improved on our website to help our customers who shop online with us. If our dispatch team has not yet refunded your return delivery cost, please email web@cooksmill.co.uk and we'll get that sorted for you as soon as possible. We look forward to shopping online with us again soon. Many Thanks Cooksmill Team