How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Cooksmill Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer {{merchantUrl}} | Feefo

Arddangos pob 2,293 adolygiad

Cwsmer Dibynadwy

8 years ago

Great service

Great prices, Cooksmill had just what I need and was unable to obtain elsewhere. The items were well packed and arrived quickly. The only possible criticism is that the express shipping charge was...

Dyddiad y pryniant: 08/12/2017

Cwsmer Dibynadwy

8 years ago

Ordered because the company had them available?

Ok but on back order after telling me over the phone they had at least 20.

Product reviews

Dyddiad y pryniant: 20/12/2017

Trusted Customer

8 years ago

What Trusted Customer said about Cooksmill:

Extremely professional service, well packaged, next day free delivery

From the first phone call (had problems with our internet) to receiving the glasses & decanter, the service was extremely professional. One item was out of stock but they rang me & offered a refund, ...

Product reviews

Dyddiad y pryniant: 07/12/2017

Cwsmer Dibynadwy

8 years ago

All good

Straightforward ordering & payment. Good communication & pleasant collection from store. Excellent products :)

Dyddiad y pryniant: 14/12/2017

Cwsmer Dibynadwy

8 years ago

extremely bad goods not yet delivered

I have not yet received delivery of the purchased items and I emailed you last week regarding this matter but have had no reply. Please tell me when the items will be delivered or make me a complete...

Muhammed

Cooksmill

8 years ago

Hello, thanks for your honest feedback! We're very sorry you had an issue with your Cooksmill order and our service was not as expected. Our dispatch team has confirmed your order has been delivered. We have recently doubled our web team to ensure we can answer the growing number of customer emails we receive every day - we are sorry your email was left unanswered. We are working hard internally to ensure customer emails are answered swiftly moving forward. We look forward to you shopping with us again soon! Many Thanks Cooksmill Team

Cwsmer Dibynadwy

8 years ago

I would just like to say that my problem has been resolved and the Cooksmill team were always very polite and professional in their dealings with me. I would buy from them again.

Product reviews

Dyddiad y pryniant: 30/09/2017

Trusted Customer

8 years ago

What Trusted Customer said about Cooksmill:

5 🌟

Responded to my email quickly and clarified my query. Very pleased with the customer service and the item.

Dyddiad y pryniant: 11/12/2017

Trusted Customer

8 years ago

What Trusted Customer said about Cooksmill:

Won’t bother again

Item was left with neighbour, which was fine as I know and trust them but the item was not secure, partially open and when I picked it up it actually fell out of the box!

Product reviews

Dyddiad y pryniant: 10/12/2017

Trusted Customer

8 years ago

What Trusted Customer said about Cooksmill:

The staff were really helpful

Product reviews

Dyddiad y pryniant: 08/12/2017

Cwsmer Dibynadwy

8 years ago

The quality of the product is so bad

I think it was horrible, I ordered one type of candle holders they delivered a different one, the quality of their product was very disappointing what else can I say

Dyddiad y pryniant: 07/12/2017

Cwsmer Dibynadwy

8 years ago

I ordered few items from their website, I received all except one. I was told to wait 10 days for them to receive the item their supplier and dispatch it to me. This order was placed in mid November...

Dyddiad y pryniant: 14/11/2017

Not received a review invite?

Victorinox Fibrox Handle Butchers Knife in Black 20cm

Tramontina Pizza Knife Polywood Handle, 21cm, Red

Victorinox Fibrox Handle Kitchen Cleaver 18cm

View all media (101)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Cooksmill Adolygiadau

Utopia Mini Ceramic Milk Bottle 4.5oz / 13clRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchI hope they work out. The look like they will

Chef Sommelier Open Up Tumblers 380ml Pack of 6Rhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchNot yet used but look lovely

Chef Sommelier Open Up Effervescent Flute 20cl Pack of 6Rhagor o adolygiadau o’r cynnyrch hwn (10)Edrychwch ar wefan y cynnyrchVery nice to use & look lovely

Chef&Sommelier Open Up Dessert Wine Glass 270ml - Pack of 6Rhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchEverything fabulously packed & nice to drink from

Arcoroc Cabernet 2 Litre CarafeRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchBeautiful to look at but does drip slightly when pouring. We wrapped a napkin around neck, as with a bottle of wine, & that worked fine

Kilner Preserve Jar 0.25 LitreRhagor o adolygiadau o’r cynnyrch hwn (4)Edrychwch ar wefan y cynnyrchBecause eventually you resolved our problem and gave good and courteous service whilst doing so. I would buy from you again.

Naan Stand 25" (8 Hook)Rhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchOnce It fell out, it was dirty and looked a mess. Will be sending it bk and not buying again. Not impressed especially for the price!!!!

Poppies 2 Ply 40cm Red Dinner Napkins - 125 PackRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchExcellent ust what was needed

Dispo 4oz Pure Kraft Ripple Wall Hot Drink Cup 40pkRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchExcellent Just what we needed

White Paper Plates 18cm Pack of 50Rhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchExcellent just what we needed

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?