Items were missing from my order (again). Items are usually missing from the orders although they say all items have been shipped on the order updates. I have always overlooked this and Cooksmill...
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Muhammed
Cooksmill
6 years ago
Thank you for your review. We are very sorry but a mistake has been made by ourselves. The team member that dealt with your complaint was unaware that a refund had been made to yourself for the missing items. We have emailed you to discuss this with you and are awaiting your reply. We have also trained the team member you spoke too so that this doesn't occur again. We are very sorry your experience hasn't met our expectations of service and hope we can resolve this with yourself.
Dyddiad y pryniant: 08/01/2020
0
Rhannwch
BW
Beverley Ward
Dilyswyd gan Feefo
6 years ago
What Beverley Ward said about Cooksmill:
Speedy efficient delivery
Muhammed
Cooksmill
6 years ago
Thank you Beverley for your review. We are glad to hear you were happy with the speedy delivery of your order.
Dyddiad y pryniant: 19/01/2020
0
Rhannwch
GH
Gillian Hoyland
Dilyswyd gan Feefo
6 years ago
What Gillian Hoyland said about Cooksmill:
Great service.Very quick and very well packed.Thank you.
Muhammed
Cooksmill
6 years ago
Thank you Gillian for your review. We are glad to hear you were happy with the service and packaging of your items.
Dyddiad y pryniant: 18/01/2020
0
Rhannwch
EC
Elizabeth Costall
Dilyswyd gan Feefo
6 years ago
What Elizabeth Costall said about Cooksmill:
Fast delivery and excellent product.
Muhammed
Cooksmill
6 years ago
Thank you Elizabeth for your review. We are glad you were happy with the delivery and the products.
Product reviews
Muhammed
Cooksmill
6 years ago
Thank you for your review of the Sabert catering platters.
Dyddiad y pryniant: 16/01/2020
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
6 years ago
Fabulous
Muhammed
Cooksmill
6 years ago
Thank you for your fabulous review, we hope we can help you again soon.
Great priced products. Free postage offered which was set at a reasonable amount. Use of a reputable carrier.
Muhammed
Cooksmill
6 years ago
Thank you Janine for your review. We are glad to hear you were happy with the price and delivery of your items. We hope we can help you again soon.
Product reviews
Muhammed
Cooksmill
6 years ago
Thank you for your review of the Cast Iron Pan, should you have any problems with the pan please contact are team on info@cooksmill.co.uk or 0161 886 4989 were we will endeavour to help.
Muhammed
Cooksmill
6 years ago
Thank you for your review of the Kilner clip top jars.
Muhammed
Cooksmill
6 years ago
Thank you for your review of the Luminarc stacking bowls.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.