How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau Contours Holidays

Arddangos pob 1,216 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 years ago

Immersion in the wilds of the Lake District

Contours thoughtful planning and coordination freed us up to just put on our boots each day and walk. We were able to be present to the beautiful wild and cultural landscapes, wildflowers, sheep,...

Product reviews

Dyddiad y pryniant: 05/12/2023

Lynne and Iain

Dilyswyd gan Feefo

Canada

2 years ago

What Lynne and Iain said about Contours Holidays:

Outstanding Service

This is our fourth walking holiday with Contours. We never had to wait long regarding any email queries. We had a mixup with our last luggage transfer. Within 10 minutes of sending contours an email...

Product reviews

Dyddiad y pryniant: 30/03/2024

Frank Maes

Dilyswyd gan Feefo

Putte, Belgium

2 years ago

What Frank Maes said about Contours Holidays:

quite good receiving maps and tour descriptions earlier than first arrival would be an improvement

Product reviews

Dyddiad y pryniant: 20/04/2024

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 years ago

Good staff, some issues with the walk

Great interactions with the Contour staff. They were thorough and informative.

Product reviews

Dyddiad y pryniant: 24/02/2024

John Pritchard

Dilyswyd gan Feefo

2 years ago

What John Pritchard said about Contours Holidays:

Very good information prior to the trip and speedy response in the case of the Hebden taxi miscommunication.

Product reviews

Dyddiad y pryniant: 13/05/2024

Klavdija Franko

Dilyswyd gan Feefo

Lesce, Slovenija

2 years ago

What Klavdija Franko said about Contours Holidays:

We were very satisfied with the entire organization of the trip. The whole team gave us all the help we needed. They were always there for us.

Product reviews

Dyddiad y pryniant: 23/11/2023

Aidan Wilks Daly

Dilyswyd gan Feefo

Bristol

2 years ago

What Aidan Wilks Daly said about Contours Holidays:

Contours provided good customer service and their communications were helpful.

Product reviews

Dyddiad y pryniant: 09/07/2024

Graham B

Dilyswyd gan Feefo

Swansea

2 years ago

What Graham B said about Contours Holidays:

Superbly organised!

Excellent. All went without a hitch. Would be very keen to use contours again.

Product reviews

Dyddiad y pryniant: 20/05/2024

Peder Lindhardtsen

Dilyswyd gan Feefo

Vejle, Denmark

2 years ago

What Peder Lindhardtsen said about Contours Holidays:

A fine walk along Offa's Dyke Path with Countours

Fine enough - as already mentioned, I would have liked to have had the information material earlier, as I have had that with other UK travel agencies in the past (Absolute Escapes and Macs...

Product reviews

Dyddiad y pryniant: 21/05/2024

Stephen Bennett

Dilyswyd gan Feefo

Warwickshire

2 years ago

What Stephen Bennett said about Contours Holidays:

Contours Holidays customer service was excellent. Richard organised our holiday (including an extra taxi) very quickly and with no fuss and everything ran like clockwork during our short break. ...

Product reviews

Dyddiad y pryniant: 30/06/2024

Not received a review invite?

Hadrian's Wall Short Break - West to East

View all media (1039)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Contours Holidays Adolygiadau

Lakeland Round with Bowness-on-WindermereMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchAbsolutely breath-taking scenery and an exhilarating walk.

Llyn Coastal PathMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchThe views are spectacular - a mix of beach and hill/cliff walking. Most of the trail is well maintained. Lots of opportunity for choosing alternate routes. The accommodations were all excellent. The...Read more

South Lakes Short Break - Dog FriendlyMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchVery nice landscapes, excellent tours, some hotels could be better

Herriot Way (from Hawes)Mwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchThe people I talked with in Contours were amazing, with extensive and helpful advice and insights into the trip. We were somewhat let down by the walk itself. Even though we booked around 6 months...Read more

Pennine Way - South SectionMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchGenerally very well managed. Two deficiencies: 1. The room at Windy Harbour Farm was very small. It was difficult to walk around the room and had no proper space to put our bags. 2.1. The first...Read more

Dales WayMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchWonderful holidays...we love it. We were very satisfied with the entire organization of the trip. The whole team gave us all the help we needed. They were always there for us. Thanks again.

Offa's Dyke PathMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchContours offered the most value for money of all the travel agencies that I considered for Offa's Dyke Path, as well as a lot of choice concerning the arrangement of the walk. The walk itself was...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?