Condor Ferries is no longer an active Feefo customer
Arddangos pob 4,571 adolygiad
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Great service but the onboard food was of poor quality and overpriced.
Carol
Condor Ferries
1 year ago
Thanks so much for your feedback! We're glad you enjoyed the service. We're sorry to hear the onboard food didn’t meet your expectations — we’re always looking to improve and will be sure to pass this along to the team.
Kind regards
Carol
Customer Relations
0
Rhannwch
TE
Tim Edwards
Dilyswyd gan Feefo
Norwich
1 year ago
What Tim Edwards said about Condor Ferries:
Very good experience except that I wasn’t parked near a lift despite having symbol in windscreen for accessible parking. We were parked outside. No ideal walking across the deck with a Visually...
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Carol
Condor Ferries
1 year ago
Thank you for your feedback and kind words about your overall experience. We're very sorry to hear about the parking situation — we understand how challenging that must have been. We always aim to park passengers requiring lift access as close as possible; however, due to the volume of traffic at times, this isn’t always achievable. Your comments have been noted and will be shared with the team as we continue to improve our service for all our passengers.
Kind regards
Carol
Customer Relations
0
Rhannwch
MG
Michaël Gulya
Dilyswyd gan Feefo
Saint malo
1 year ago
What Michaël Gulya said about Condor Ferries:
Perfect
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Excellent experience
Check in was very good and quick. The service on board was good and disembarkment too. We even arrived early at Poole.
0
Rhannwch
SG
Simon Gentle
Dilyswyd gan Feefo
Chesterfield
1 year ago
What Simon Gentle said about Condor Ferries:
Fantastic service
The ferry was extremely clean, and the staff were polite and extremely helpful. Food and drink were reasonably priced and the facilities well stocked.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Sailing with Condor
Very good
0
Rhannwch
SH
Sally Hennessy
Dilyswyd gan Feefo
Somerset
1 year ago
What Sally Hennessy said about Condor Ferries:
Smooth trip
It was a bit confusing when we went to catch the ferry from Poole as we hadn’t realised we needed to go to the Brittany Ferries area. Once that was resolved the trip was very smooth.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
What was better than the old Condor? Left on time, even early on one trip. Seating arrangements are better. Access from the car deck to the lounges is much better, safer and quicker. The staff seem...
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0
Rhannwch
LE
Lewis
Dilyswyd gan Feefo
Durham
1 year ago
What Lewis said about Condor Ferries:
All round great service
I had not used a ferry in many years, so a little nervous, as I was travelling from Durham to Guernsey. However, the booking was a straightforward process, plus on-site parking was excellent and well...
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0
Rhannwch
RL
Rebecca Lawrence
Dilyswyd gan Feefo
Higham Ferrers
1 year ago
What Rebecca Lawrence said about Condor Ferries:
Comfortable and relaxing
The 3 hour journey was comfortable and relaxing, everything we needed available, lots of seating, and a good choice of food and drink.
The staff were all efficient and welcoming, the whole process...
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.