Condor Ferries is no longer an active Feefo customer
Arddangos pob 4,571 adolygiad
Cwsmer Dibynadwy
Dilyswyd gan Feefo
12 months ago
Good crossings exept...
On the way back we were first in the harbor waiting the hours.
Arriving in st Malo we were one of two cars last from ship.
We do not like that humor.
Btw we don't need you to explain the proces.
Carol
Condor Ferries
12 months ago
Thank you for your feedback. We're glad to hear you had good crossings overall, though we're sorry to learn about the delay and disembarkation experience in St Malo. We understand how frustrating that can be and appreciate you sharing your honest thoughts. Your comments have been noted and will be passed on to the relevant team. We hope to welcome you on board again under better circumstances.
Kind regards
Carol
Customer Relations
Cwsmer Dibynadwy
12 months ago
Thank you for your message without the standard explanation.
I appreciate it very much.
I hope for a more focused solution in the future.
kind regards
0
Rhannwch
MW
Martina White
Dilyswyd gan Feefo
Arundel
12 months ago
What Martina White said about Condor Ferries:
Was apprehensive to start, but was delighted at the end
The staff were very polite and helpful. It was easy to follow directions on how to get on and off the boat with the car.
The seating was spacious and airy inside the lounge area. The captain gave us...
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Carol
Condor Ferries
12 months ago
Thank you so much for your kind words! We're delighted to hear that your initial apprehension turned into a positive experience. It's great to know that our team made you feel welcome and that you found the process smooth and the lounge comfortable. We’ll be sure to pass your lovely feedback on to the crew.
We look forward to welcoming you on board again soon — enjoy your upcoming trip to Guernsey as foot passengers!
Kind regards
Carol
Customer Relations
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
12 months ago
Really smoothly organised. Great value.
Carol
Condor Ferries
12 months ago
Thank you for your lovely feedback! We're so pleased to hear you found everything smoothly organised and great value. We look forward to welcoming you on board again soon!
Kind regards
Carol
Customer Relations
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
12 months ago
Taking your car to the Channel Islands is convenient
Punctual comfortable and clean.Efficiently managed. Being able to take your own vehicle to the Channel Islands is convenient.
Carol
Condor Ferries
12 months ago
Thank you for your wonderful feedback! We're glad to hear you found the service punctual, comfortable, and well-managed. Taking your own vehicle really does add to the convenience when visiting the Channel Islands — we’re delighted it made your journey even easier. We look forward to welcoming you again soon!
Kind regards
Carol
Customer Relations
0
Rhannwch
AS
Anthony Sweetsur
Dilyswyd gan Feefo
WEYBRIDGE
12 months ago
What Anthony Sweetsur said about Condor Ferries:
Brittany Ferries to Guernsey. A Winner
Much improved service under the Brittany Ferries management
Voyager good vessel
Just reduce prices and I will be happy !!!
Carol
Condor Ferries
12 months ago
Thank you for your feedback! We're so pleased to hear that you found Voyager to be a good vessel. Your comments about pricing are noted — we’re always reviewing ways to offer great value, and we appreciate you sharing your thoughts. Hope to see you on board again soon!
Kind regards
Carol
Customer Relations
0
Rhannwch
GB
Graham Basham
Dilyswyd gan Feefo
Guernsey
12 months ago
What Graham Basham said about Condor Ferries:
Dog as a passenger
Trip was comfortable, staff friendly and facilities very good.
Food was tasty and generous.
Enjoyed our voyage and grateful for being able to bring the dog along. Adequate area to exercise our small...
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Carol
Condor Ferries
12 months ago
Thank you for your lovely feedback! We're so glad to hear you enjoyed a comfortable journey with friendly staff, tasty food, and great facilities. It's wonderful to know that your four-legged companion was well accommodated too — we understand how important that is. We look forward to welcoming you and your dog on board again soon!
Kind regards
Carol
Customer Relations
0
Rhannwch
JW
Jeff Watson
Dilyswyd gan Feefo
Buckingham
12 months ago
What Jeff Watson said about Condor Ferries:
A good way to travel to guernsey
Efficient , on time and overall a good experience
Carol
Condor Ferries
12 months ago
Thank you for your kind words! We're delighted to hear you had an efficient, punctual, and positive experience traveling to Guernsey. We look forward to welcoming you on board again soon!
Kind regards
Carol
Customer Relations
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
12 months ago
Brilliant! Great ship and amazing staff
Carol
Condor Ferries
12 months ago
Thank you so much for your brilliant feedback! We're thrilled you enjoyed the ship and had such a great experience with our amazing team. We can’t wait to welcome you back on board!
Kind regards
Carol
Customer Relations
0
Rhannwch
VL
Valerie Lacoste
Dilyswyd gan Feefo
12 months ago
What Valerie Lacoste said about Condor Ferries:
it s excellent
please tell me when you have some less price or promo
thank you
Carol
Condor Ferries
12 months ago
Thank you for your kind words! We're delighted to hear you had an excellent experience.
Kind regards
Carol
Customer Relations
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Great journey
Brilliant very good nice seats
Carol
Condor Ferries
12 months ago
Thank you for your wonderful feedback! We're delighted you had a great journey and enjoyed the comfortable seating. We look forward to welcoming you on board again soon!
Kind regards
Carol
Customer Relations
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
