Commercial Vehicle Direct is no longer an active Feefo customer
Arddangos pob 1,293 adolygiad
Cwsmer Dibynadwy
Dilyswyd gan Feefo
10 years ago
Excellent service was very easy to discus best options and deals.
Many thanks.
Excellent service was very easy to discus best options and deals.
Many thanks.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
10 years ago
Was not happy that the renewal was over £60 more with out breakdown cover! When…
Was not happy that the renewal was over £60 more with out breakdown cover! When phoned it was dropped a £100. I have other thinks to do and should not have to ring up to get better deal. I feel i...
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Commercial Vehicle Direct
Commercial Vehicle Direct
10 years ago
Thank you for taking the time to talk with me today. I apologise again that you weren't happy with the renewals process but I'm happy you have stayed with CVD and the rest of the service we have provided.
If you require anything else please don't hesitate to call our Customer Service team on 0333 222 4563.
Kind regards,
Jessica
1
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
10 years ago
Very good
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
11 years ago
Very appalling and disgusting after sales service!! Also mis sold me a courtesy vehicle replacement…
Very appalling and disgusting after sales service!! Also mis sold me a courtesy vehicle replacement product! Never would recommend or use CVD AGAIN!
Commercial Vehicle Direct
Commercial Vehicle Direct
11 years ago
I'm sorry you weren't happy with experience you had.
We are always looking to improve so thank you very much for your feedback.
Should you want to discuss this further please call our Customer Service team on 0333 222 4563.
Kind regards,
Jessica
Cwsmer Dibynadwy
11 years ago
Very bad after sales service only interested in taking ur money so they canals commissions!! Never again!! Very bad company am going to bbc and media! They need to be exposed for the negative after sales service!!
1
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
11 years ago
Offer the same price as last year price minus recovery etc , so it's not…
Offer the same price as last year price minus recovery etc , so it's not the same .
Why do insurance companies try renewing at silly inflated prices . They all know what go compare etc are showing...
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Commercial Vehicle Direct
Commercial Vehicle Direct
10 years ago
Thank you for taking the time to talk with me today.
I apologise again that you weren't happy with the renewals process but I'm pleased to hear you are happy with the rest of your experience with CVD.
If you require anything else please don't hesitate to call our Customer Service team on 0333 222 4563.
Kind regards,
Jessica
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
11 years ago
Very efficient prompt response
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
11 years ago
Always Good
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
11 years ago
Helpful operators and accurate information given. Good prices and service
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
11 years ago
very good with quote over phone
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
11 years ago
Giving high renewal prices why not just be honest and give a fair price at…
Giving high renewal prices why not just be honest and give a fair price at the start of the renewal process
Commercial Vehicle Direct
Commercial Vehicle Direct
10 years ago
I'm sorry you weren't in a position to discuss this with me today. I apologise if you weren't happy with the renewals process this year but I can see you are still an existing customer with us so we hope you have a better experience next year.
If you would like to discuss this further please call our Customer Service team on 0333 222 4563.
Kind regards,
Jessica
Commercial Vehicle Direct is the UK’s largest specialist van insurance broker. We’re great at a lot of things, but when it comes to providing top quality van insurance, we’re one of the best van insurance brokers out there.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Commercial Vehicle Direct is the UK’s largest specialist van insurance broker. We’re great at a lot of things, but when it comes to providing top quality van insurance, we’re one of the best van insurance brokers out there.
