Personal Injury, Serious Injury & Medical Negligence Specialists, No Win No Fee 100% Compensation
Service
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ratings over the past year
CTS Claim Today Solicitors is no longer an active Feefo customer
Arddangos pob 377 adolygiad
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 years ago
Good service
Good handling of my injury claim, keep up to date with progress, definitely recommended to others,
Vicky
CTS Claim Today Solicitors
8 years ago
Thank you for taking the time to leave such positive feedback. We really pride ourselves on the service we provide. I wish you all the best for the future.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 years ago
Not happy at all
Your solicitors are not very good in people skills, often lacks professionalism even becomes sarcastic at times.
Vicky
CTS Claim Today Solicitors
8 years ago
Thank you for taking the time to leave feedback. I am sorry to hear you have been disappointed with the service you received. Having reviewed your case, I note that proceedings were issued as your case was not straight forward but that it did settle for a sum that you indicated you were happy to accept. I am more than happy to discuss your concerns further. Please do contact me directly should you wish to do so. I wish you all the best for the future.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 years ago
Don't waste your time - Avoid this company!!
Over a period of 3years, the solicitors dealing with my case changed several times and instead of going over my case I would be contacted to inform them of what my case is about. Due to poor...
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Vicky
CTS Claim Today Solicitors
8 years ago
Thank you for taking the time to provide such detailed feedback. We take all feedback very seriously and strive to improve the service we provide. Having reviewed your case, I note that one of the main issues in your case was that there was a discrepancy between your evidence and the contents of your medical records and that took the medical expert some time to try to resolve. Whilst unfortunate, that was not within the control of the firm. I also note that you sustained some unpleasant injuries and it is proper for us to investigate them properly and ensure you receive the correct amount of compensation. I apologise if the person dealing with your claim changed - I can see that the person dealing with your case left the firm which unfortunately, can happen during the life span of a case. I am looking into the issues you encountered with appointments as I cannot see any reference on the file to that being the situation. I am pleased to note your case settled to your satisfaction and will pass your feedback to the team who will be keen to learn from the issues you encountered. I wish you all the best for the future.
1
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 years ago
It has always been a pleasure to deal with CTS as I have been their client from many years. It has always been a hassle free experience with no gimmicks to deal with. Highly recommended to have...
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Vicky
CTS Claim Today Solicitors
8 years ago
Thank you for taking the time to leave such positive feedback. We value every single one of our clients and I am so pleased to hear you have continued to be satisfied with the service time and time again. Thank you for your continued loyalty, it is much appreciated.
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
8 years ago
What Trusted Customer said about CTS Claim Today Solicitors:
Brilliant service
Very happy with the service they provide, brilliant professional service and they give you everything whatever they say. Keeping update and response back very quick. Must recommended and give you...
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Vicky
CTS Claim Today Solicitors
8 years ago
Thank you for taking the time to leave such positive feedback. I am so pleased to hear you were happy with the service you received. Please recommend us to your family and friends! I wish you all the best for the future.
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
leigh lancashire
8 years ago
What Trusted Customer said about CTS Claim Today Solicitors:
very good comunication and would 100% reccomend
Yes
Vicky
CTS Claim Today Solicitors
8 years ago
Thank you for taking the time to leave feedback about your recent medical negligence claim I handled personally on your behalf. I am so pleased you were satisfied with the service you received and that we were able to get a positive outcome from such an awful experience. Please recommend us to your friends and family!
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
8 years ago
What Trusted Customer said about CTS Claim Today Solicitors:
I felt like I was the one who was being claimed against rather then being the one who they were fighting for. Some of them were so rude and one of them even questioned me as a person because I...
Read more
Vicky
CTS Claim Today Solicitors
8 years ago
Thank you for taking the time to leave feedback about the service you have receive. We take all feedback seriously. I have reviewed your file and note that your case was settled recently for a sum that you were happy to accept after some negotiation with the Defendant. Unfortunately your case was not straight forward but I will take on board your comments and relay those back to the team. I wish you all the best for the future.
1
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 years ago
Very helpful...polite and professional service...never once did I feel like I was fighting this claim alone...there was always someone on the other end of the phone or email...any queries/questions I...
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Vicky
CTS Claim Today Solicitors
8 years ago
Thank you for taking the time to leave such positive feedback about the service you have received from my team and me personally with respect to your medical negligence claim. We pride ourselves on offering a personal, unique service and fight on behalf of our clients. I am so happy we were able to bring a positive conclusion to what was a traumatising event in your life and that you can now move forwards. I wish you all the very best for the future and please do stay in touch - we love hearing how our clients are getting on!
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 years ago
Yes
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
8 years ago
What Trusted Customer said about CTS Claim Today Solicitors:
Big firm but no communication
I tried to call the person whom I wanted to speak but now it's been over 4 weeks she has not called me yet.
Also I don't know whether they paid me full compensation because the cheque I received from...
Read more
Vicky
CTS Claim Today Solicitors
8 years ago
Thank you for taking the time to leave feedback in relation to the service you received. Having reviewed your case, I can see that it was settled in May and a cheque was sent to you. Sometimes insurers pay by bank transfer to speed up the money being paid to you. I can confirm your received your compensation in full. I have asked the team that dealt with your claim to telephone you and apologise if you have difficulties contacting them. I wish you all the best for the future.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.