The food at the Corte Valier hotel was amazing. Plenty of choice from menu/buffet for dinner. Breakfast buffet style again everything from cooked food, cold meats, fruit etc. spoilt for choice. Staff...
Holiday planned exactly as requested. Hotels were perfectly located for walking to all tourist sites. All travel arrangements went smoothly and were communicated clearly and in good time. Great...
The service from Citalia was excellent. There was a problem with my transfer from the airport, but when I contacted Citalia they were able to help me resolve this. I was not overly impressed with...
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Amber
Citalia Holidays
10 months ago
Thank you for your feedback.
Your comments have been sent to our Product team to review who appreciate you taking the time to complete this survey.
We look forward to welcoming you back for future holidays.
Best Wishes
Amber
Customer Experience Manager
This was supposed to be a special holiday for my husbands birthday but issues with our room in our first hotel and then problems with our train transfer caused a lot of unnecessary stress.
Amber
Citalia Holidays
10 months ago
Thank you for your feedback.
We are pleased that our Aftercare team have resolved this for you.
Citalia appreciate you taking the time to complete this survey and look forward to welcoming you back for future holidays.
Best Wishes
Amber
Customer Experience Manager
From start to finish everything went smoothly and to plan. All taxi transfers were on time and the trips we booked for Florence via Citalia were excellent.
Product reviews
Dyddiad y pryniant: 24/06/2025
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
11 months ago
Checking in wasn’t great. Man on reception was curt and sharp with us.
Wouldn’t say hotel was 4 star. Is 3 star at best. However breakfast was okay.
No tea making facilities. Fan coil units (a/c)...
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Product reviews
Dyddiad y pryniant: 24/06/2025
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
11 months ago
Antonia Coppolella, has given me great service, I highly recommend her
We had a lovely two centre holiday in Italy tailored to exactly where we wanted to 4 days in Florwnce Tuscany and 6 days in Chiavari Liguria. Both hotels were an excellent choice andideally situated....
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Amber
Citalia Holidays
10 months ago
Thank you for your feedback.
We are delighted to read you had such a fantastic holiday!
Thank you for taking the time to complete this survey and we look forward to welcomning you back for future holidays.
Best Wishes
Amber
Customer Experience Manager
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.