How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Citalia Holidays Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer {{merchantUrl}} | Feefo

Arddangos pob 15,230 adolygiad

Geoffrey Dicken

Dilyswyd gan Feefo

GBR

7 months ago

What Geoffrey Dicken said about Citalia Holidays:

It was cold

Amber

Citalia Holidays

7 months ago

Thank you for your feedback and for taking time to complete this survey. We look forward to welcoming you back in future. Best Wishes Amber Customer Experience

Product reviews

Dyddiad y pryniant: 30/09/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

7 months ago

Florence nightmare

We were left to our own devices after the accident

Amber

Citalia Holidays

7 months ago

Thank you for your feedback. We wish your wife a strong recovery now you are home arranged by your travel insurance. If you require any further assistance, please don't hesitate in contacting our Customer Relations team. Thank you for taking the time to complete this survey. Best Wishes Amber Customer Experience

Product reviews

Dyddiad y pryniant: 02/10/2025

Brenda Stewart

Dilyswyd gan Feefo

GBR

7 months ago

What Brenda Stewart said about Citalia Holidays:

The perfect introduction to this beautiful island.

We absolutely loved this trip. Our guide Maria was incredibly knowledgeable about art, history, architecture, mythology, culture. She was brilliant at sharing her enthusiasm for the historic sites...

Product reviews

Dyddiad y pryniant: 20/09/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

7 months ago

Joe Bannister Sept 25 holiday

Right balance between contact and leaving us to it. Proactive intevention in the face of possible strikes and very responsive

Amber

Citalia Holidays

7 months ago

Thank you for your feedback. We are delighted to read you had such a wonderful holiday. Thank you for taking the time to complete this survey and we look forward to welcoming you back in future. Best Wishes Amber Customer Experience

Product reviews

Dyddiad y pryniant: 19/09/2025

Rosemary Watson

Dilyswyd gan Feefo

GBR

7 months ago

What Rosemary Watson said about Citalia Holidays:

GREAT SERVICE!

💯 percent will book with Citalia again. Very helpful staff and ensured we had all the documents needed for our holiday. Also very easy to contact them from abroad. They also sent text messages to...

Product reviews

Dyddiad y pryniant: 02/10/2025

Robert Carter

Dilyswyd gan Feefo

GBR

7 months ago

What Robert Carter said about Citalia Holidays:

The best

The best staff of any hotel I have ever stayed in. The training .must be outstanding. The young staff are excellent and the more established staff are exceptional. The food, the pool and the...

Product reviews

Dyddiad y pryniant: 02/10/2025

Louise Valerie Macdonald

Dilyswyd gan Feefo

GBR

7 months ago

What Louise Valerie Macdonald said about Citalia Holidays:

Florence solo trip

From first enquiry to airport transfer information everything was well organised and well communicated.

Product reviews

Dyddiad y pryniant: 30/09/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

7 months ago

Fantastic holiday

Very easy booking process, kept fully informed at all times .

Product reviews

Dyddiad y pryniant: 02/10/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

7 months ago

————-

Product reviews

Dyddiad y pryniant: 02/10/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

7 months ago

Citalia

Venice was good to visit.

Product reviews

Dyddiad y pryniant: 01/10/2025

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Citalia Holidays Adolygiadau

How would you rate your stay at Grand Hotel MenaggioRhagor o adolygiadau o’r cynnyrch hwn (9,154)Edrychwch ar wefan y cynnyrch

How would you rate your stay at Room Mate GiuliaRhagor o adolygiadau o’r cynnyrch hwn (9,154)Edrychwch ar wefan y cynnyrchHotel was cold

How would you rate your stay at Relais Santa Croce by Baglioni HotelsRhagor o adolygiadau o’r cynnyrch hwn (9,154)Edrychwch ar wefan y cynnyrchThe Hotel is not 5* no outdoor areas and no swimming pool or gym.

How would you rate your stay at Villa e Palazzo AmintaRhagor o adolygiadau o’r cynnyrch hwn (9,154)Edrychwch ar wefan y cynnyrch

How would you rate your stay at Grand Hotel President.Rhagor o adolygiadau o’r cynnyrch hwn (9,154)Edrychwch ar wefan y cynnyrchVery friendly staff splendid food and facilities

How would you rate your stay at PiccadillyRhagor o adolygiadau o’r cynnyrch hwn (9,154)Edrychwch ar wefan y cynnyrchtoo far out of the city but splendid views. Onside restaurant very good. Menu choice a little narrow

How would you rate your stay at Hotel Mediterraneo SorrentoRhagor o adolygiadau o’r cynnyrch hwn (9,154)Edrychwch ar wefan y cynnyrchCould ask for nothing more. It was wonderful from the beginning to the end :)

How would you rate your stay at Grand Royal - ViareggioRhagor o adolygiadau o’r cynnyrch hwn (9,154)Edrychwch ar wefan y cynnyrchBest hotel I have ever stayed in. The staff are exceptional. The younger staff are brilliant and the more established staff are outstanding.

How would you rate your stay at ParisRhagor o adolygiadau o’r cynnyrch hwn (9,154)Edrychwch ar wefan y cynnyrchVery friendly and helpful staff, requested a room change which was provided very quickly and with no fuss.

How would you rate your stay at Caesius Thermae and Spa Resort.Rhagor o adolygiadau o’r cynnyrch hwn (9,154)Edrychwch ar wefan y cynnyrch

How would you rate your stay at Ca Formenta.Rhagor o adolygiadau o’r cynnyrch hwn (9,154)Edrychwch ar wefan y cynnyrchCoffee from a coffee machine was poor, especially when compared to any coffee served in Venice.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?