Took awhile to arrive , but ui think that was because it came from an independent supplier
Karen
Chums
1 month ago
Thanks for your feedback. I am sorry to hear that you were disappointed with the length of time it took to receive your order. Unfortunately, the item you ordered became temporarily unavailable, which resulted in a delay in dispatching your order. While we always aim to fulfil orders as quickly as possible, on this occasion the stock issue impacted our usual service, and I apologise for the inconvenience this caused. Thank you for your patience and understanding, and please accept our sincere apologies for the disappointment caused.
Product reviews
Karen
Chums
1 month ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. Your feedback is important to us, and we will address your comments with our quality assurance and buying teams for review. Please allow up to 14 days for a return to be received back and dealt with. If you need any further help please contact us.
The Chums service was fine but the delivery method was a wee bit on the slow side - unless the shoes were coming from outside the UK.
Sohith
Chums
1 month ago
We sincerely appreciate your business and your valuable feedback.
Product reviews
Sohith
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Dyddiad y pryniant: 19/08/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
The service on this delivery was very good. I have an outstanding item on another delivery that is still showing in stock but has yet to arrive. I also have a SUN20 voucher code I could use for items...
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Sohith
Chums
1 month ago
We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.
Product reviews
Sohith
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Sohith
Chums
1 month ago
Thanks for sharing your rating with us. Thank you for your custom.
Sohith
Chums
1 month ago
We truly appreciate your positive feedback, thank you for your custom.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.