How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Chums Adolygiadau

https://www.chums.co.uk

ARDDERCHOG

Service

4.5

Product

4.3

7,477

1,748

490

181

548

10,444

ratings over the past year

Arddangos pob 134,392 adolygiad

Mr William Green

Dilyswyd gan Feefo

2 days ago

What Mr William Green said about Chums:

Reliable and efficient delivery was on time as promised

Product reviews

Dyddiad y pryniant: 22/04/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 days ago

Not a Satisfied Customer

Not very good or helpful with regard to my purchase comments

Helen

Chums

1 day ago

We are sorry to hear that you were not happy with the quality of the Farah trousers, we do offer a free returns service for exchange or refund within 30 days. Thank you for your feedback.

Product reviews

Dyddiad y pryniant: 22/04/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 days ago

Useful driving shoes

Shoes arrived well packed and on time.

Product reviews

Dyddiad y pryniant: 17/04/2026

Mrs Lynnette Bentley

Dilyswyd gan Feefo

GBR

2 days ago

What Mrs Lynnette Bentley said about Chums:

Comfortable, lacy, bra top

Easy to order. Prompt delivery

Product reviews

Dyddiad y pryniant: 17/04/2026

Chris Sharp

Dilyswyd gan Feefo

GBR

2 days ago

What Chris Sharp said about Chums:

Efficient service

Ordering on-line was simple, delivery was quick. I didnt receive notification of receipt of returns or the refund, although the transaction was dealt with quickly. Nevertheless, a good experience,

Product reviews

Dyddiad y pryniant: 22/04/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 days ago

Good quality clothes at a reasonable price

Excellent service from Chums, nice choice of good quality clothes at a reasonable price, the ordering process was easy and delivery was in good time. All in all very happy, thank you.

Product reviews

Dyddiad y pryniant: 22/04/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 days ago

Wonderful.

Product reviews

Dyddiad y pryniant: 17/04/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 days ago

Very good.

Dyddiad y pryniant: 22/04/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 days ago

Quick delivery, thanks.

Product reviews

Dyddiad y pryniant: 22/04/2026

Mr Michael Maddock

Dilyswyd gan Feefo

GBR

2 days ago

What Mr Michael Maddock said about Chums:

Disappointed

Very poor

Helen

Chums

2 days ago

We are sorry to hear this, thank you for your feedback.

Product reviews

Dyddiad y pryniant: 22/04/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Chums Adolygiadau

Pack of 2 Sleeevless NightdressesRhagor o adolygiadau o’r cynnyrch hwn (3)Edrychwch ar wefan y cynnyrchQuality and service are excellent and would recommend Chums every time

Farah Frogmouth Pocket TrouserRhagor o adolygiadau o’r cynnyrch hwn (37)Edrychwch ar wefan y cynnyrchTrouser material very poor, have given trousers to local charity shop. May not purchase or recommend Chums in the future.

Marlon Pack of 2 Seamless Lace BraletRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchNice Bra Top. Comfortable to wear (I have back pain). Lacy design, feels really elegant for a bra top! Good fit.

Triumph Claudette BraRhagor o adolygiadau o’r cynnyrch hwn (11)Edrychwch ar wefan y cynnyrchA really nice bra, well made, good support. Unfortunately I returned it as the straps were too short and the cup-size didn't fit as well as other Triumph bras I've worn.

Pegasus 2 Pack Long Sleeve Polo ShirtRhagor o adolygiadau o’r cynnyrch hwn (51)Edrychwch ar wefan y cynnyrchVery good quality polo shirts at a decent price. They wash well and fit to size, would recommend.

Pegasus Cotton Rugby TrouserRhagor o adolygiadau o’r cynnyrch hwn (2,084)Edrychwch ar wefan y cynnyrchSmart casual trousers, nice quality fabric for the warmer days. The fit is good and they wash well, very happy.

Tootal Cable V NeckRhagor o adolygiadau o’r cynnyrch hwn (17)Edrychwch ar wefan y cynnyrchThis smart Tootal jumper is very good quality at a reasonable price, it looks very nice on and fits well to size, would recommend.

Showerproof Printed Pac A MacRhagor o adolygiadau o’r cynnyrch hwn (3)Edrychwch ar wefan y cynnyrchGreat.

Comfort TrouserRhagor o adolygiadau o’r cynnyrch hwn (1,711)Edrychwch ar wefan y cynnyrchHave been looking for grey and brown trousers for ages. Delighted to find them and they are very comfortable to wear.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?