Chums Adolygiadau

Thanks for your feedback. I am sorry to hear that you are disappointed with the trousers you recently received. I understand your frustration, particularly as the two pairs were expected to be identical in size, length and colour, yet you found that one pair was approximately 2cm shorter than the other. Please accept our apologies for any inconvenience caused. We would be happy to exchange the trousers for you. To return the unsuitable pair, simply use the free returns label enclosed with your parcel and send the item back to us at no cost. Once received, we will arrange a replacement to be sent to you. Thank you for bringing this matter to our attention. We value your feedback and regret that the trousers did not meet your expectations on this occasion.

We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.

We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.

We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.

Thanks for sharing your rating with us. Thank you for your custom.

Thanks for sharing your rating with us. Thank you for your custom.

Thanks for sharing your rating with us. Thank you for your custom.

We truly appreciate your positive feedback, thank you for your custom.

We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.

Thanks for your feedback. I am sorry to hear that you are disappointed with both the quality of the cord trousers and your recent ordering experience. I understand your concerns, particularly as you have purchased these trousers from us previously and feel that the quality is not as good as it has been in the past. I also note your comments regarding the delivery charge. Our promotional offers are issued with a specific source or offer code, which must be entered into the promotion box at the time the order is placed. Unfortunately, if the code is not applied during the ordering process, the discount or free postage offer will not be automatically added to the order. Your feedback regarding both the product quality and the promotional process has been noted and will be passed on to the relevant teams for review.

Thanks for sharing your rating with us. Thank you for your custom.