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We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau Chums

Cwsmer Dibynadwy

Dilyswyd gan Feefo

9 days ago

A Pleasure to do business with this Company.

The online viewing is very effective. The service is always quick, delivery arrives on time. Couriers are friendly and polite.

Anirudh

Chums

1 day ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Dyddiad y pryniant: 01/09/2026

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

9 days ago

Quick delivery and well wrapped.

Karen

Chums

9 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Karen

Chums

9 days ago

Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. Your feedback is important to us, and we will address your comments with our quality assurance and buying teams for review. I can see that both the return and refund have been processed for you, and credited back to your original method of payment. If you need any further help please get in touch.

Dyddiad y pryniant: 05/09/2026

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

9 days ago

The website was not the easiest. I was buying something for the second time but it took some time to persuade the website to bring up the correct item.

Anirudh

Chums

2 days ago

We are grateful that you took the time out to leave us this positive review.

Product reviews

Dyddiad y pryniant: 05/09/2026

0

MW

MR KEITH WHEELER

Dilyswyd gan Feefo

GBR

10 days ago

What MR KEITH WHEELER said about Chums:

Purchased online.

Anirudh

Chums

2 days ago

We sincerely appreciate your business and your valuable feedback.

Product reviews

Dyddiad y pryniant: 01/09/2026

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

10 days ago

product ok but slow delivery

Anirudh

Chums

2 days ago

We sincerely appreciate your business and your valuable feedback.

Product reviews

Dyddiad y pryniant: 01/09/2026

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

10 days ago

Receive exactly what you ordered.

Always simple and straightforward. Order the goods and wait a few days for delivery.

Anirudh

Chums

2 days ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Product reviews

Dyddiad y pryniant: 06/09/2026

0

MP

Mr Frank Popplewell

Dilyswyd gan Feefo

10 days ago

What Mr Frank Popplewell said about Chums:

Fine

Anirudh

Chums

2 days ago

We are grateful that you took the time out to leave us this positive review.

Product reviews

Dyddiad y pryniant: 06/09/2026

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

10 days ago

Nice looking top

No problem with delivery - left in safe place as requested.

Anirudh

Chums

2 days ago

We sincerely appreciate your business and your valuable feedback.

Product reviews

Dyddiad y pryniant: 06/09/2026

0

MH

Mr David Hector

Dilyswyd gan Feefo

10 days ago

What Mr David Hector said about Chums:

Not satisfied shopper

I received my order fine but I had ordered the wrong shoes so returned them and as before you said it would take 14 days which have gone now.

Karen

Chums

9 days ago

Thanks for your feedback. I am sorry to hear that you are unhappy with the returns process and the length of time it took to receive your refund. Having investigated this matter further, I can confirm that your returned parcel was received by our warehouse and processed within the 14-day returns time frame that we advise customers to allow. A refund was subsequently issued on 11/09/26 to your original method of payment. Thank you for bringing your concerns to our attention, and please accept our apologies for any disappointment caused.

Product reviews

Karen

Chums

9 days ago

Thanks for your feedback. I am sorry to hear that you are unhappy with the returns process and the length of time it took to receive your refund. Having investigated this matter further, I can confirm that your returned parcel was received by our warehouse and processed within the 14-day returns time frame that we advise customers to allow. A refund was subsequently issued on 11/09/26 to your original method of payment. Thank you for bringing your concerns to our attention, and please accept our apologies for any disappointment caused.

Dyddiad y pryniant: 01/09/2026

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

10 days ago

It was easy to order on line, and delivery was just as they said it would be, no problems

Anirudh

Chums

2 days ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Product reviews

Dyddiad y pryniant: 06/09/2026

0

Chums Adolygiadau

Stretch Cord JeanMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchThe fabric was quite thin, l assumed as it was cord it would be thicker. They were well made and a good fit, but l returned the jeans as they were not suitable.

Pack of Three Cotton *******Mwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchI bought these for my sister who is very pleased with them. They are comfortable to wear

Pack of 2 Elasticated Waist Pull On TrousersMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchLook and feel like ordinary trousers.

Super Stretch Pull On JeanMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchgood product but slow delivery

Farah Hidden Stretch Waistband TrouserMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchThese are the only trousers I can take out of their plastic bag and wear. Absolutely no need to shorten, stretch or adjust.

Pegasus Chino ShortMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchAll OK

Mock Shirt TopMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchMock shirt top - looks great but thinner than I thought it would be, was hoping for something more wintery. But keeping it as I can put tee shirt under when it gets colder and it definitely will be...Read more

Wide G Fit Touch Fasten Canvas ShoesMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchI ordered these shoes, I returned them and got an email telling me my return amount would be in my bank within 14 days, that was on 13th September but to date this has not been deposited in my bank.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?