Everything was explained to me in the best way that I understand and made my decision easier in my options thank you will recommend Choosi to family and friends
CX
Choosi
2 years ago
Hi there,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed when finding cover that is suitable for your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Friendly and positive sales agent. Happy to answer my ignorant questions 🙃
CX
Choosi
2 years ago
Hi Laura,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
I hate giving my details now I'm getting 57 phone calls a 200 SMS messages
CX
Choosi
2 years ago
Hi Wayne,
Thank you for reaching out and we are sorry to hear of your dissatisfaction following your experience.
From time to time, we try to keep in touch with customers who have previously made enquiries with us. We like to stay up to date to see if we can help them with their insurance needs as their circumstances change,
However, we apologise for any inconvenience caused and we appreciate you sharing your feedback with us.
Kind regards,
Alisa
First class
I couldn’t ask for better service. He made sure I understood everything. And encouraged me to ask questions. He truly cared. He deserves a pay rises.
CX
Choosi
2 years ago
Hi there,
Thank you so much for your lovely feedback, it is always a pleasure to receive kind words from our customers and that we were able to assist in finding a policy that is right for you.
We have passed along your review to the team member who helped you.
Kind regards,
Scott
They knew what I wanted and told me how to do what I wanted . Yes , I would highly recommend them to others.
CX
Choosi
2 years ago
Hi there,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Dyddiad y pryniant: 11/12/2023
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 years ago
Was very helpful and not pushy like other providers
CX
Choosi
2 years ago
Hi there,
We are happy to hear of the service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Dyddiad y pryniant: 29/11/2023
0
Rhannwch
AL
Anthony Latter
Dilyswyd gan Feefo
2 years ago
What Anthony Latter said about Choosi:
I asked for a quote which could have been done in an email. All questions I had to answer over phone could be in email.
CX
Choosi
2 years ago
Hi Anthony,
Thanks for reaching out and providing your feedback with us, we are sorry to hear of any inconvenience caused during your recent experience.
Unfortunately, we can't provide a Life insurance quote online. This is because we need to determine your eligibility first and what premium you are to be charged. The way that we do this is to ask you a series of health and lifestyle questions over the phone.
However, we apologise for any dissatisfaction and appreciate you taking the time to share your feedback with us.
Kind regards,
Alisa
Great service and was able to give 3 quotes that were much better than what I had been able to find myself. I spoke with a lovely CSO.
CX
Choosi
2 years ago
Hi Judith,
We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Alfred was amazing. Perfect customer experience and helpful in everyday.
CX
Choosi
2 years ago
Hi Michael,
It is an absolute pleasure to hear of the amazing service that you received when speaking with our team member, Alfred, and that we have been able to assist you with your insurance needs.
Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words on to Alfred on your behalf.
Kind regards,
Alisa
Hi Wayne,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
Choosi’s team of Choosers can help you compare the benefits and prices of a range of products from leading insurers so you can confidently choose cover that suits your needs, budget and lifestyle.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Choosi’s team of Choosers can help you compare the benefits and prices of a range of products from leading insurers so you can confidently choose cover that suits your needs, budget and lifestyle.