Too many hidden clauses and could not access my policy after entering by post code correctly as requested.
Social Media Team
Cedar Tree Insurance
2 months ago
Thank you for your review.
We're sorry to hear you struggled to access your documents, our systems supports input of your post code with, or without the space, so, it may be that the post code you entered during purchase is incorrect. I've triggered a resend of your welcome e-mail, and, the links are one click (without requiring postcode) for 48 hours. If you need to update your post code, you can do so online, or via our call centre.
In relation to our policies, we make the full wording available during purchase, and aim to highlight all material or unusual clauses during the purchase process, if there is anything you felt unclear, we'd be happy to hear your feedback on what you felt should have been highlighted further, to help us improve.
Very very pleased! The Phone was answered quickly without the hassle of "10" sub menus to select from. My query was resolved quickly and I was given extra information that I did not know about by a...
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Social Media Team
Cedar Tree Insurance
2 months ago
Thank you for reviewing our services, we’ll pass your feedback onto the agent to let them know you are happy with the service they provided!
I also wanted to thank you on behalf of CedarTree for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
As part of our mission to make sure we provide the best value and service to our customers we invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this time to remind you what is available to you. Our club is about rewarding those who purchase from us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you purchase again from us. The benefits include:
Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon, Waitrose, Sainsbury’s, Tesco etc.).
Free to enter monthly prize draws, including prizes from a free coffee at Costa to a free holiday for a family.
Up to 20% off any insurance you take directly from us.
You can access the club athttps://www.cedartreeinsurance.com/club/
Dyddiad y pryniant: 22/02/2026
0
Rhannwch
PD
Paul Deer
Dilyswyd gan Feefo
GBR
2 months ago
What Paul Deer said about Cedar Tree Insurance:
Made simple and quick to process , reasonably priced
Cedar Tree is a premium online insurance specialist. We aim to provide our customers with the highest-quality travel and car hire access insurance products. Our products have been created based on what people need most, and with over 10 million insured, we know we can tailor a policy to exactly what you and your loved ones need so you have peace of mind whilst travelling....
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cedar Tree is a premium online insurance specialist. We aim to provide our customers with the highest-quality travel and car hire access insurance products. Our products have been created based on what people need most, and with over 10 million insured, we know we can tailor a policy to exactly what you and your loved ones need so you have peace of mind whilst travelling....