How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caring.com Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer {{merchantUrl}} | Feefo

Arddangos pob 92,603 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 months ago

Very friendly but confusing in that a picture is better than 1,000 words and of course we will have to visit the facilities. We were treated respectfully and encouraged to continue our search.

Caring Referrals - Rey

Caring.com

3 months ago

We greatly appreciate your feedback. Please be assured that our Family Advisors undergo rigorous training to provide you with the most relevant resources in line with your request. While we're unable to delve into the specifics of your interaction here, should you wish to consult with another Family Advisor, you can reach our team at 800-558-0653/800-973-1540.

Susan Parham

Dilyswyd gan Feefo

USA

3 months ago

What Susan Parham said about Caring.com:

Looking for senior living and needing help

The advisor was efficient, professional, and kind. She gave me very clear explanations and answers to all my questions and was able to provide me with a list of facilities that would meet my needs. I...

Caring Referrals - Rey

Caring.com

3 months ago

Thank you for your feedback. We’re glad we could help! Please don’t hesitate to call us at 800-558-0653/800-973-1540 or email community@caring.com if there’s more we can do to support you.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 months ago

They produced a pretty good listing!

The only mishap was the in-person tour scheduled for Richmond Heights Senior Living. I didn't have a contact for them and when I call their number I got voicemail. I left a message but have yet to...

Caring Referrals - Rey

Caring.com

3 months ago

We greatly appreciate your feedback. Your comments have been sent to a manager for further action. The team can be reached at 800-558-0653/800-973-1540 if you'd like to talk with another Family Advisor. In the meantime, you may find the information on our website helpful: https://www.caring.com.

Jearld Moore

Dilyswyd gan Feefo

USA

3 months ago

What Jearld Moore said about Caring.com:

They did the work so I do not have to.

Caring Referrals - Rey

Caring.com

3 months ago

Thanks for sharing your positive rating of our services. Please don’t hesitate to call us at 800-558-0653/800-973-1540 or email community@caring.com for more help.

Tyra Barrett

Dilyswyd gan Feefo

USA

3 months ago

What Tyra Barrett said about Caring.com:

Caring and knowledgeable

The receptionist were very helpful in getting the forms filled out.

Caring Referrals - Rey

Caring.com

3 months ago

Many thanks for the positive rating. If there’s anything more we can do to support you in your search, please don’t hesitate to call 800-558-0653/800-973-1540 or email community@caring.com.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 months ago

overwhelmed and unappreciated (volumn of contacts).

I never contacted Caring.com, but felt ambushed because I searched a facility online. Somehow, caring.com intercepted my search and placed my information on every facility within a 25 mile radius...

Caring Referrals - Rey

Caring.com

3 months ago

We appreciate your input. We've discussed your feedback with a manager. You may get in touch with the team at 800-558-0653/800-973-1540 if you'd like to talk with another Family Advisor.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 months ago

Staff was nice and professional.

Caring Referrals - Rey

Caring.com

3 months ago

Thank you for your feedback. We’re glad we could help! Please don’t hesitate to call us at 800-558-0653/800-973-1540 or email community@caring.com if there’s more we can do to support you.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 months ago

This service was very helpful to get the search started for my Mother-in-law. Thank you!

Caring Referrals - Rey

Caring.com

3 months ago

Thanks for sharing your positive rating of our services. Please don’t hesitate to call us at 800-558-0653/800-973-1540 or email community@caring.com for more help.

Arthur Thompson

Dilyswyd gan Feefo

3 months ago

What Arthur Thompson said about Caring.com:

Pleasant to talk to

Caring Referrals - Rey

Caring.com

3 months ago

Many thanks for the positive rating. If there’s anything more we can do to support you in your search, please don’t hesitate to call 800-558-0653/800-973-1540 or email community@caring.com.

Mrs. Reynolds

Dilyswyd gan Feefo

USA

3 months ago

What Mrs. Reynolds said about Caring.com:

Every single consideration was put into each recommendation. Thank you!

I called a # in my google search of care homes/communities and the # redirected me to Caring.com. I believe this was a blessing! I spoke with a woman first, who took some initial information. Then...

Caring Referrals - Rey

Caring.com

3 months ago

Thanks so much for taking the time to leave us a positive rating – it’s much appreciated! Please call 800-558-0653/800-973-1540 or email community@caring.com if there’s anything more we can do to help you.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo