What Trusted Customer said about Car Transport Express:
Great service
The advice I received was honest and I didn't feel like just another client
0
Rhannwch
TC
Trusted Customer
Sydney
9 years ago
What Trusted Customer said about Car Transport Express:
Timely delivery. Delivered the car in my absence while all the time keeping...
Timely delivery. Delivered the car in my absence while all the time keeping me up to date. Great job.
0
Rhannwch
Cwsmer Dibynadwy
9 years ago
POOR
SLOW
NEARLY IMPOSSIBLE TO TRACK
NOT USING YOU AGAIN
info@cartransportexpress.com.au
Car Transport Express
9 years ago
Hi, I am sorry you are not happy with the transit times, but we clearly state on the quote and booking emails:Transit days and times quoted are approximates only and refers to business days and excludes weekends and public holidays. Transit days and times may vary without notice due to peak periods, acts of nature and backlogs. We do not guarantee delivery times so please do not plan holidays, trips and/or meetings using estimated transit times.
0
Rhannwch
TC
Trusted Customer
9 years ago
What Trusted Customer said about Car Transport Express:
Poor service by Car Transport Express
Very rude male staff member on the phone, rudely hung up on me
info@cartransportexpress.com.au
Car Transport Express
9 years ago
The only time we terminate calls is if the customer is abusive, as we feel our call centre operators do not have to put up with abuse.
0
Rhannwch
Cwsmer Dibynadwy
9 years ago
Affordable and convenient, but slow..
The good: Competitive prices. Allows transport of belongings in car.
The bad: Took a long time to transport car over the new year. Car was collected before Xmas yet was not transferred until after...
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0
Rhannwch
TC
Trusted Customer
9 years ago
What Trusted Customer said about Car Transport Express:
Won't use again
The initial dealings were easy and simple and I was told 7 to 10 days for delivery. I organised a person to meet the arrival as I would be away around the time of "drop off". At the 19th day from...
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info@cartransportexpress.com.au
Car Transport Express
9 years ago
Hi Jason, I am sorry you feel that way, but our quote clearly states the sizes we allow, and if your vehicle does not conform, then it can often take additional space on the carrier, or sometimes even two spaces, and of course needs to be charged accordingly. If we are notified in advance of the correct measurements, we can quote correctly, however, if not, then the quote will need to be adjusted when we do find out about the issue.
0
Rhannwch
TC
Trusted Customer
9 years ago
What Trusted Customer said about Car Transport Express:
I was happy with the service provided. the price was fair and reasonable an...
I was happy with the service provided. the price was fair and reasonable and the driver was very friendly and helpful. The whole process was made very easy for me to have my vehicle brought up from...
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0
Rhannwch
TC
Trusted Customer
9 years ago
What Trusted Customer said about Car Transport Express:
More information on initial phone call required
The service was good and prompt, the cost was ok. More detail and information up front would have been better as the car was full of personal effects and we were unaware of the car needing to be...
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0
Rhannwch
Cwsmer Dibynadwy
9 years ago
Stay away this company ....uselsess!!
Experience has been extremely poor ... they had my car for 3 weeks to make it interstate by a certain week and decided to transport it last minute which made it a week late.. dealing with Rob has...
Read more
info@cartransportexpress.com.au
Car Transport Express
9 years ago
Hi, I am sorry you are not happy with the transit times, but we clearly state on the quote and booking emails:Transit days and times quoted are approximates only and refers to business days and excludes weekends and public holidays. Transit days and times may vary without notice due to peak periods, acts of nature and backlogs. We do not guarantee delivery times so please do not plan holidays, trips and/or meetings using estimated transit times.
0
Rhannwch
TC
Trusted Customer
9 years ago
What Trusted Customer said about Car Transport Express:
do not recommend
when u ring to inquire they are lovely but as soon as your money is in you only hear from them via email or tx and dump you off with the car company that is taking your car to destination..
i rang...
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