How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau Capital Fortune

Arddangos pob 1,241 adolygiad

Trusted Customer

Dilyswyd gan Feefo

8 years ago

What Trusted Customer said about Capital Fortune:

Keeping us fully updated on an almost daily basis whilst trying to secure a mortgage. James and Fowzia have been very supportive and totally professional. A big thank you.

Customer Services Team

Capital Fortune

8 years ago

Thanks for your great feedback - we've passed this on to James and Fowzia

Trusted Customer

Dilyswyd gan Feefo

Sunderland

8 years ago

What Trusted Customer said about Capital Fortune:

Very good service providers

Good at communicating with clients and therefore kept my wife and I up to date with developments Greg and colleagues seem quite efficient in there roles .

Customer Services Team

Capital Fortune

8 years ago

Thanks for the 5 star rating!!!

Cwsmer Dibynadwy

Dilyswyd gan Feefo

8 years ago

Good communication lines, even from overseas and there were no issues with explanations of products, recommended options, etc. Could have been a little quicker but I think that is due to long postal...

Customer Services Team

Capital Fortune

8 years ago

Thanks for the feedback and pleased we could assist you in Australia. Passed on comments to Fowzia.

Trusted Customer

Dilyswyd gan Feefo

8 years ago

What Trusted Customer said about Capital Fortune:

Good , they releaved us of the stress

I would recommend Capital Fortune to any buyer who’s after a mortgage

Customer Services Team

Capital Fortune

8 years ago

Thanks for your feedback

Trusted Customer

Dilyswyd gan Feefo

8 years ago

What Trusted Customer said about Capital Fortune:

This wasn't the easiest of procedures, as my partner is self-employed, but we'd like to thank the guys at Capital Fortune for keeping us up to date with things throughout & giving us the advice and...

Customer Services Team

Capital Fortune

8 years ago

Thanks for 5 stars - we've passed on your feedback to James, Stephen, Conor, Naran and Fowzia

Trusted Customer

Dilyswyd gan Feefo

8 years ago

What Trusted Customer said about Capital Fortune:

very good and speedy service, will use them again.

Customer Services Team

Capital Fortune

8 years ago

Tanks for 5 stars

Cwsmer Dibynadwy

Dilyswyd gan Feefo

8 years ago

Fantastic knowledge, communication and professionalism from all staff but in particular Fowzia Sultana and Peter Bartlett. I have recommend them to friends already.

Customer Services Team

Capital Fortune

8 years ago

Thanks for the 5 stars - we've passed your comments on to Fowzia and Peter

Trusted Customer

Dilyswyd gan Feefo

8 years ago

What Trusted Customer said about Capital Fortune:

Feel confident about our future

Very professional approach, friendly and communicative. Offered excellent advice and clear and positive help. Pleased we have obtained an excellent renewal of our mortgage. Particularly helped by...

Customer Services Team

Capital Fortune

8 years ago

Great feedback - thanks for 5 stars and we've passed on your comments to Laura

Trusted Customer

Dilyswyd gan Feefo

York

8 years ago

What Trusted Customer said about Capital Fortune:

Professional with an expert knowledge of the type of mortgage best suited to meet the client needs. Jacob Hoffman is the go to advisor-customer focussed with an immediate understanding of the...

Customer Services Team

Capital Fortune

8 years ago

Great feedback - I've passed this on to Jacob and Fowzia. Thank You

Trusted Customer

Dilyswyd gan Feefo

8 years ago

What Trusted Customer said about Capital Fortune:

Despite a lengthy process of documentation filing, the co did a good job of keeping me in touch and clearly has a good relationship with the lenders.

Customer Services Team

Capital Fortune

8 years ago

Thanks for the 5 stars!!

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Capital Fortune Adolygiadau

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?