The process took a painfully long time and documents that seemed to be acceptable weren't.... however, to be fair, I think that much of this was driven by Santander who seemed to reject documents...
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Customer Services Team
Capital Fortune
8 years ago
I have looked into this for you and can see that you were required to provide a lot of supporting documents. Thanks for your perseverance with the lender and we're pleased we managed to get you through
1
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Cotswolds
8 years ago
What Trusted Customer said about Capital Fortune:
Efficient, on the ball and a very good service. It is a difficult process to obtain a mortgage 'on-line' ~ there are very many hoops to jump through and a great deal of paperwork to obtain.
During...
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Customer Services Team
Capital Fortune
8 years ago
Great feedback - thank for the 5 stars!
3
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 years ago
Professional, helpful, deliver what they promise. Outstanding.
Excellent customer service. They guided us through the whole process in a helpful, thoughtful manner. Everyone we dealt with was well informed, patient as we hunted down the required information and...
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Customer Services Team
Capital Fortune
8 years ago
Thanks for the 5 stars - appreciated
2
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 years ago
Wouldn’t hesitate to recommend
Very good service from Capital Fortune, especially Peter Bartlett who was always very helpful and provided updates, chasing mortgage company throughout process, especially when there were IT issues....
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Customer Services Team
Capital Fortune
8 years ago
Great feedback and thanks for the 5 stars!
2
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Essex
8 years ago
What Trusted Customer said about Capital Fortune:
5* Service
5* service every time, can highly recommend Capital Fortune for assistance with your mortgage, thank you for making the transition for us run so smoothly.
Customer Services Team
Capital Fortune
8 years ago
Thanks for the 5* rating - this means a lot to the whole Team. Thank YOU!
3
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
France/UK
8 years ago
What Trusted Customer said about Capital Fortune:
Outstanding experience from a truly professional company!!!
The experience with Capital fortune was outstanding from start to finish. Our situation was unusually complicated, however, they were patient and thorough, and provided the highest level of service,...
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Customer Services Team
Capital Fortune
8 years ago
Brilliant feedback and very much appreciated. I have passed your comments ion to James, Fowzia, Anna and Alex
5
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
8 years ago
What Trusted Customer said about Capital Fortune:
the whole approach was very professional and efficient from start to finish-understanding my needs along with frustration I was experiencing from other parties.,so thank you to James Drury,Stehen...
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Customer Services Team
Capital Fortune
8 years ago
Thanks for the 5 stars and I've passed your comments personally on to James, Stephen and Fowzia
3
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 years ago
Quick and efficient service from Laura, communication was excellent
Customer Services Team
Capital Fortune
8 years ago
Great feedback and I've passed your 5 stars review on to Laura
3
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
8 years ago
What Trusted Customer said about Capital Fortune:
Excellent
I can honestly say I have never had an easier experience changing mortgage rates than this. Laura McNicol was excellent and made this a simple trouble free event without us really having to lift a...
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Customer Services Team
Capital Fortune
8 years ago
Great 5 stars and another great review for Laura
3
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 years ago
We were kept in touch throughout the process, initially by Stephen Marsh and later by Fowzia Sultana. Fowzia was particularly helpful in sorting and sending scanned documents for me. Initially,...
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Customer Services Team
Capital Fortune
8 years ago
Thanks for the feedback and I've passed this on to Stephen and Fowzia
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.