Overall, I was satisfied with the service and would recommend them.
Very good initial response (Greg Simkins). However, at times there seemed to be a lack of communication within the team. This improved when Stephen Marsh took over.
Customer Services Team
Capital Fortune
7 years ago
Thanks for the feedback and we take on board your comments. We're pleased that overall you were satisfied with the service, which is important to us.
4
Rhannwch
ST
Steven
Dilyswyd gan Feefo
London
7 years ago
What Steven said about Capital Fortune:
Amazing service, these guys are professionals!
These guys are so professional. Not only are they literally the only company in the UK to handle business owners, but they deliver an effective and professional service. London office with supportive...
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Customer Services Team
Capital Fortune
7 years ago
Great feedback, thanks for the 5 stars!
6
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 years ago
I have used Capital Fortune before and came back due to their professionalism. I would like to reiterate how pleased I was then and now.
Customer Services Team
Capital Fortune
7 years ago
Great comments - thanks for choosing us and for the 5 stars.
4
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 years ago
Found capital fortune online and they have done a very good job. Definitely, would recommend.
Customer Services Team
Capital Fortune
7 years ago
Great feedback and thanks for the 5 stars!
3
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 years ago
Excellent, reliable team
We have used Capital Fortune as our mortgage brokers since 2012. They are always helpful, very clear in their instructions and advice. We worked with James all these years and both he and his team...
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Customer Services Team
Capital Fortune
7 years ago
Thanks for your long term support and we o appreciate it. I've passed on your comments to James, Stephen and Alex. Thanks for the 5 stars!
6
Rhannwch
HM
Heather MacKay
Dilyswyd gan Feefo
7 years ago
What Heather MacKay said about Capital Fortune:
Excellent service and staff
Very professional service from the very first contact call to completion. Information updates all through the mortgage process which alleviated stress which was brilliant. Would highly recommend to...
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Customer Services Team
Capital Fortune
7 years ago
Great feedback, thanks you. I've passed this on to Stephen, Anna and Alex. Appreciate the 5 stars!
4
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 years ago
Professional, helpful, thorough
Great service, regular communication, made us feel secure with the application in their hands.
Customer Services Team
Capital Fortune
7 years ago
Thanks for your comments and the 5 stars!
2
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 years ago
With unusual circumstances, an excellent service to find and organise a mortgage to get our son on the property ladder. Not cheap, but worth it.
Customer Services Team
Capital Fortune
7 years ago
Appreciate the 5 star rating - thanks you and pleased we could be of service.
1
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 years ago
Capital Fortune went the extra mile to find me the right lender.Peter Bartlett and his team worked hard to match my needs to the right lender.
Customer Services Team
Capital Fortune
7 years ago
Great comments, I've passed these on to Peter. Thanks for the 5 stars!
2
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 years ago
Found us a mortgage that no-one else could
Found us a mortgage when we didn't think it was going to be possible, given our rather unique circumstances. Always very helpful, and patient with all the paperwork.
Customer Services Team
Capital Fortune
7 years ago
Thanks for your feedback and for the 5 star rating!
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.