Really helpful and amazing reliable service, would recommend don't waste time with banks they are much better!
Rob
Capital Fortune
10 years ago
Great feedback - thank you!
2
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
10 years ago
mortgage application
After an initial difficulty the service resumed very efficiently
Rob
Capital Fortune
10 years ago
Thanks for the feedback and pleased it was kept on track for you.
4
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Huddersfield
10 years ago
What Trusted Customer said about Capital Fortune:
Brokers - awesome, Admin - poor, Systems - utterly unacceptable in 2016.
Capital gave us both an excellent service, and a poor service. In the whole, our dealings with your broker Peter Bartlett were excellent, professional and very helpful. He found us an excellent...
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Rob
Capital Fortune
10 years ago
Thanks for your comments and we do take on board your feedback. We pride ourselves on service and our systems and I appreciate they haven't met fully with your approval. I am pleased you were happy with the quality of the complex team broker, Peter Bartlett.
3
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
10 years ago
I would recommend this company. Saved me so much hassle
Rob
Capital Fortune
10 years ago
Thanks for the feedback.
3
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Manchester
10 years ago
What Trusted Customer said about Capital Fortune:
was kept up to date at all times
Excellent service and very helpful
Rob
Capital Fortune
10 years ago
Thank you for the comments.
2
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
10 years ago
What Trusted Customer said about Capital Fortune:
Great service. Great result.
I used Luke Townsend for what was a very complex case. Luke and the team at Capital Fortune showed incredible professionalism and patience throughout the process and managed to secure a great deal...
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Rob
Capital Fortune
10 years ago
That's great feedback and your comments have been passed on to Luke Townsend.
4
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
10 years ago
Slow to respond, unprofessional.
Generally slow to respond to queries and issues. I was often chasing responses. The overall performance felt very unprofessional.
The one positive to be taken from this was how Peter dealt with...
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Rob
Capital Fortune
10 years ago
Thanks for your comments. I can see that we submitted your application on 17 February 2016 and received a full formal mortgage offer on 15 March 2016. I am sorry you feel this was slow. We pride ourselves on securing a mortgage offer within 15-20 business days and whilst this is a real challenge, particularly for our expat clients, given numerous documents coming in from abroad, we seem to have achieved this service level for you. I am pleased Peter was helpful throughout the process and hopefully you will consider using us again.
3
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
10 years ago
What Trusted Customer said about Capital Fortune:
Highly Recommended
Capital Fortune listened to our requirements, proposed ways they could be achieved, helped us through the application process, and stayed with us to completion. Very highly recommended.
Rob
Capital Fortune
10 years ago
That's great feedback - thank you!
Rob
Capital Fortune
10 years ago
Thanks for your recommendation and Excellent rating. Really appreciated.
2
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Chichester
10 years ago
What Trusted Customer said about Capital Fortune:
Professional Service Broker that WILL find you a mortgage when most other brokers cannot.
This is the 2nd successful time i've used Capital Fortune within 3 years & yet again they turned out to be the ONLY BROKER that could find me a mortgage solution based on my circumstances.
Throughout...
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Capital Fortune
Capital Fortune
10 years ago
Really pleased that we delivered on service and that we were able to assist based on circumstances - we pride ourselves on helping clients who do not fit standard criteria and have developed excellent relationships with many Lenders enabling us to assist clients with complex cases. Feedback really appreciated and glad we were able to assist
3
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Livingston
10 years ago
What Trusted Customer said about Capital Fortune:
Fantastic service from Day 1.
Absolutely fantastic service from day 1 from Capital Fortune. Didn't know what to expect after searching in vain for a lender who would meet our very specific criteria for lending. We had trouble...
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Capital Fortune
Capital Fortune
10 years ago
Great feedback and glad we helped you secure the home you wanted. Regards Capital Fortune
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.