Thank you for your honest feedback. We do apologise for the issues you had with this order. We have investigated, and have found that the parcel should have been sent via UPS, but was mis-sorted in our warehouse, and sent via Royal Mail in error. We will review the process to ensure this doesn't happen again, and will issue a refund to cover the extra charge incurred and inconvenience caused. Kind Regards, Christine.
The service is good but needs some improvement, especially when dealing with people via email. This is because there is an automated email response, which sometimes causes delays and the automated...
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Camlab Support
Camlab
2 months ago
Thank you for your feedback and for the high rating. We are pleased to hear the conductivity probe is now with you. Regarding your comments on our emails, we generally only use automated messages for order confirmations, invoices and payment reminders. Other correspondence is handled personally by our team. Thanks again. Regards, Matt.
Product reviews
Dyddiad y pryniant: 23/12/2025
11
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 months ago
Swift delivery. Thank you.
Camlab Support
Camlab
2 months ago
Thank you for the five-star rating. We are glad to hear the rack is a good fit for your 2 mL vials and microcentrifuge tubes. Providing a reliable service and quality equipment is our priority, so your comments are much appreciated. Regards, Christine.
Thank you for your 5-star review. We are pleased to hear that you found our service to be quick and efficient when ordering your Camlab Water COD vials. We appreciate your business. Regards, George
Product reviews
Dyddiad y pryniant: 02/04/2026
11
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
3 months ago
very good
Camlab Support
Camlab
3 months ago
Thank you for your 5-star review. We are pleased the PEHANON pH strips are working well for you. We part-shipped your order to get the available items to you as quickly as possible, and we will dispatch the remainder shortly. Regards, Christine
Thank you for the great rating. We are glad that you were satisfied with the fast delivery and secure packaging for your order. Thank you for shopping with us. Regards, Matt
Thank you for the 5 stars. We are pleased to hear you were happy with the prompt delivery and careful packaging of your order. We appreciate your business and your recommendation. Regards, George.
Product reviews
Dyddiad y pryniant: 16/03/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
3 months ago
Not supportive.
Camlab Support
Camlab
3 months ago
Thank you for your feedback. If you need to discuss this further, please do get in touch with us via email or call us on 01954 233110. Kind Regards, Matt.
Product reviews
Dyddiad y pryniant: 26/02/2026
0
Rhannwch
MA
MaKMed
Dilyswyd gan Feefo
FRA
3 months ago
What MaKMed said about Camlab:
Perfect
Camlab Support
Camlab
3 months ago
Thank you for your excellent rating. It is great to hear the Jiffy Mixer met your expectations and proved to be the right tool for the job. We appreciate your positive feedback regarding our team's responsiveness - we are always happy to help. Regards, Christine
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.