How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau Caketoppers

SD

Sharon Doughty

Dilyswyd gan Feefo

Kenley

2 years ago

What Sharon Doughty said about Caketoppers:

Very good ,cake arrived in time ,

Monique

Caketoppers

2 years ago

Thank you!

Product reviews

Dyddiad y pryniant: 22/06/2024

0

MC

Margaret Capill

Dilyswyd gan Feefo

Chaddesden Derby

2 years ago

What Margaret Capill said about Caketoppers:

Excellent company

Caketoppers acknowledged my order and special requests. Good information given regarding storage and how to apply toppers. Have used the company a number of times. Will be us8ng again in a few months...

Monique

Caketoppers

2 years ago

Thank you much much for this really wonderful review!

Product reviews

Dyddiad y pryniant: 13/06/2024

0

JB

Jon B

Dilyswyd gan Feefo

Leatherhead

2 years ago

What Jon B said about Caketoppers:

Birthday cake topper

On time, updates on dispatch

Product reviews

Dyddiad y pryniant: 25/06/2024

0

MR

Marie Russell

Dilyswyd gan Feefo

Leeds

2 years ago

What Marie Russell said about Caketoppers:

Superb. Great tasting cake. Received on time. Would use again.

Excellent service. Cake arrived on time and in perfect condition. It was delicious and exactly met description. I was delighted. I would definitely recommend cake toppers .

Monique

Caketoppers

2 years ago

Thank you so much for this really lovely review! I am so pleased you were happy with everything!

Product reviews

Dyddiad y pryniant: 16/06/2024

0

MK

Michelle Knight

Dilyswyd gan Feefo

2 years ago

Monique

Caketoppers

2 years ago

Hi there, Thank you for taking the time to leave us a review. As you can imagine we are so shocked to see this as we have never had a 1 star review. It is such a shame this is the first we have heard of it as we would have done everything possible to rectify the situation as we pride ourselves on our products and our customer service. We would really appreciate it if you could get in touch with us directly as this is very out of the ordinary and we would obviously like to make this right. Also, if you have some pictures as well that would be helpful so we can investigate this further. Please do get in touch either by email or our contact number 01252 726790. Many Thanks

Product reviews

Monique

Caketoppers

2 years ago

Hi there, Thank you for taking the time to leave us a review. As you can imagine we are so shocked to see this as we have never had a 1 star review. It is such a shame this is the first we have heard of it as we would have done everything possible to rectify the situation as we pride ourselves on our products and our customer service. We would really appreciate it if you could get in touch with us directly as this is very out of the ordinary and we would obviously like to make this right. Also, if you have some pictures as well that would be helpful so we can investigate this further. Please do get in touch either by email or our contact number 01252 726790. Many Thanks

Dyddiad y pryniant: 27/06/2024

0

JE

James English

Dilyswyd gan Feefo

London

2 years ago

What James English said about Caketoppers:

Great Cakes and a good company to order with.

Perfect Service

Monique

Caketoppers

2 years ago

Fantastic, thank you!

Product reviews

Dyddiad y pryniant: 16/06/2024

0

JM

Jennifer Maclellan

Dilyswyd gan Feefo

Essex

2 years ago

What Jennifer Maclellan said about Caketoppers:

Excellent product and service

A fast, responsive on-line service with great communication. Delivered on date and time requested having only ordered it 4 days before and on a silver cake board. Carefully packaged which made it...

Caketoppers Adolygiadau

Iced Sponge Cake - Square 8 inch - vanilla 8 inch squareMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchThe cake was excellent, brought gor my parents 60th wedding Anniversary. Arrived on time.would definitely use you again

Edible Photo Cupcake Toppers - 2 Sheet of 12 cupcake toppersMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchEasy to order Very pleased with product Arrived on date requested Grandson very pleased

Photo Cake - vanilla 8 inch squareMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchEasy to order. Photo very good Arrived on date requested Cake was enjoyed. 7 year old Grandson loved the cake.

A4 Edible Photo Cake Topper - L rectangularMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchPerfect and on time, the picture and text was aligned appropriately and added to a plain (Costco) cake for a great centre piece

Iced Sponge Cake - Square 8 inch - vanilla 8 inch squareMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchThe cake arrived in the post exactly as promised. It was very well packed and the quality of was great , everyone loved it. Thank you very much!

Undecorated Iced Cupcakes - 24 mixedMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchExactly what I wanted, perfectly packed and very classy. Thank you

SQUARE Edible Photo Cake Topper 9.5 inch - 9.5 inches squareMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchExcellent quality. Delivery on time. Will definitely be using his company again

Edible Photo Cupcake Toppers - Sheet of 12 cupcake toppersMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchAbsolutely brilliant quality and service, would definitely recommend!

A4 Edible Photo Cake Topper - L rectangularMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchAmazing product, just the ticket!

Iced Sponge Cake - Round 10 inch - vanilla 10 inch roundMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchService and the packaging of the cakes for delivery was faultless. Delivery date was spot on. The actual cake was beautiful , moist and very tasty, in fact delicious **❤️

Iced Sponge Cake - Round 8 inch - vanilla 8 inch roundMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchExactly as the 10inch absolutely delicious **❤️

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?