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Curvy Kate Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer {{merchantUrl}} | Feefo

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Ranae

Dilyswyd gan Feefo

3 years ago

What Ranae said about Curvy Kate:

Got my order in a timely manner and a decent price.

Adriana

Curvy Kate

3 years ago

Hi there, Thank you for your lovely feedback. Our Team always love to hear when our customers are having a great experience. We are happy to hear that your order has arrived quickly and we cannot wait to see you again soon! x Best Wishes, Curvy Kate Team

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Lorraine

Dilyswyd gan Feefo

3 years ago

What Lorraine said about Curvy Kate:

No way to have a good size chart

Little to none comparaison for canadian bra size

Alison

Curvy Kate

3 years ago

Hi there, Thank you for your review. All our items are listed in UK Sizes. You may find our Bra Size Conversion chart helpful. This can be found here https://ca.curvykate.com/pages/bra-fitting-size-guide Please do not hesitate to reach out to our Customer Service Team via support@curvykate.com where a member of team would be happy to help if you have further questions about sizing and fitting advice. Best wishes, The Curvy Kate Team

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Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 years ago

Well fitted bra but has some issues

They explained why the COD/ Delivery charges outside of shipping costs were so high and sent me a gift code to balance it as I was unaware of additional charges of that dollar amount. I really...

Adriana

Curvy Kate

3 years ago

Hi there, Thank you so much for sharing your experience with us! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be Five Stars! x Best Wishes, Curvy Kate Team

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Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 years ago

Fat shipping

Alison

Curvy Kate

3 years ago

Hi there, Thank you for taking the time to share your review. We are so pleased to see that your order was delivered to you in good time. Please do not hesitate to contact us via email support@curvykate.com should you have any questions or need any additional support. Best wishes, The Curvy Kate Team

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Kimberly

Dilyswyd gan Feefo

3 years ago

What Kimberly said about Curvy Kate:

Good, just a little incomplete.

I think that mentioning I could choose to have my order fulfilled from a Canadian warehouse instead of overseas (and having to refuse my order because of additional fees), would have been helpful. I...

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Traci

Dilyswyd gan Feefo

Canada

3 years ago

What Traci said about Curvy Kate:

If you are Canadian, prepare to pay a lot!!

I love Curvy Kate and have been a very good customer, but this past year the duty/shipping prices are insane!? I am in Canada. One of my orders cost over $500 and I had to pay an additional $200 in...

Adriana

Curvy Kate

3 years ago

Hi there, Thank you for your review. We are sorry to hear you were unhappy with your experience this time. Our sincerest apologies, COD (cash on delivery) charges are duties and taxes set by Canada customs and paid via Canada post plus the handling fees - and not something we as a company charge, or obtain profit from. For countries outside the UK & EU, depending on the customs authorities, you may be liable for paying additional duty/tax, and this is dependent on the types of goods that you are purchasing plus their total value, although some items can be imported without any customs charges at all. When it comes to customs and others, we do have the following stated on our website: https://ca.curvykate.com/pages/terms-and-conditions#q6 https://ca.curvykate.com/pages/delivery#q4 Please do not hesitate to reach out to our Customer Service team at support@curvykate.com if you need further support. We do apologise for any inconvenience caused. Best Wishes, Curvy Kate Team

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berit

Dilyswyd gan Feefo

3 years ago

What berit said about Curvy Kate:

the fit was so awkward and uncomfortable on all the bras i ordered. i also assumed that since i was ordering from their canadian site, there would be no duties. boy was i wrong. i ended up paying...

Adriana

Curvy Kate

3 years ago

Hi there, Thank you for your review. We are sorry to hear you were unhappy with your experience this time. Our sincerest apologies, COD (cash on delivery) charges are duties and taxes set by Canada customs and paid via Canada post plus the handling fees - and not something we as a company charge, or obtain profit from. For countries outside the UK & EU, depending on the customs authorities, you may be liable for paying additional duty/tax, and this is dependent on the types of goods that you are purchasing plus their total value, although some items can be imported without any customs charges at all. When it comes to customs and others, we do have the following stated on our website: https://ca.curvykate.com/pages/terms-and-conditions#q6 https://ca.curvykate.com/pages/delivery#q4 Please do not hesitate to reach out to our Customer Service team at support@curvykate.com if you need further support. We do apologise for any inconvenience caused. Best Wishes, Curvy Kate Team

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Shiyana

Dilyswyd gan Feefo

3 years ago

What Shiyana said about Curvy Kate:

Good experience

No glaring issues, wish duties were included. Some minor fit issues, though I followed the size guide as best I could. I normally wear a 85L in Change Lingerie. I ordered a 38HH in three bras: Daily...

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Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 years ago

Acceptable

Customer service was acceptable. There was lots of information on the website about returns which I needed to do. I would have liked a way of emailing to inform them of the return instead of sending...

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Joe

Dilyswyd gan Feefo

3 years ago

What Joe said about Curvy Kate:

Service is fair. Beware of hidden costs

First, I was surprised by the cash and duty on delivery. It was equal to half of my order. Second, one of the items was completely not wearable.. The site and sales options were average.

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