How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau Waltons

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

The longer this fence takes, the more likely I am to take offence!

I ordered a fence panel to match existing ones at the beginning of March and am still waiting six weeks later having paid in full including delivery and now they have rung to say it has been put back...

Waltons

9 years ago

Good morning,
Thank you very much for your feedback, I am really sorry for the delay you have experienced with the delivery of your new fence panel unfortunately we didn’t manage to meet our initial expectation of stock replenishment. I can confirm that we are now back in stock and we are able to deliver to you this Friday. I have tried to call and have left you a voicemail, if you are able to call me back on 0800 029 1000 to confirm that Friday would be suitable for you that would be excellent, thank you again.
Kindest regards
Mike – Waltons Team

Product reviews

Waltons

9 years ago

Good morning,
Thank you very much for your feedback, I am really sorry for the delay you have experienced with the delivery of your new fence panel unfortunately we didn’t manage to meet our initial expectation of stock replenishment. I can confirm that we are now back in stock and we are able to deliver to you this Friday. I have tried to call and have left you a voicemail, if you are able to call me back on 0800 029 1000 to confirm that Friday would be suitable for you that would be excellent, thank you again.
Kindest regards
Mike – Waltons Team

Dyddiad y pryniant: 07/03/2017

1

Cwsmer Dibynadwy

9 years ago

Great

Service was really good delivery when stated

Derek

Waltons

9 years ago

Good to hear – thank you for taking the time to leave this feedback

Product reviews

Dyddiad y pryniant: 16/11/2016

0

TC

Trusted Customer

Stoke-on-Trent

9 years ago

What Trusted Customer said about Waltons:

Reliable and Efficient

Competitive prices. Good quality. Fast, on-time delivery. Helpful staff. Will certainly buy from you again.

Waltons

9 years ago

Good afternoon,
Thank you very much for your brilliant feedback, please don't hesitate to contact us when you are ready to re-order.
Kindest regards
Mike - Waltons Team

Product reviews

Dyddiad y pryniant: 25/02/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Great looking but very disappointing product

Slightly disappointing product. Although good delivery time. The shed looks quite cool. Ow it's up but is rather flimsy and takes quite a while to put together. Numerous pieces supplied, certain...

Derek

Waltons

9 years ago

Thank you for the feedback. We are sorry that the shed has not quite met your expectations. While there is more assembly involved than with a traditional wooden shed, there is also far less aftercare required so you will more than make back the time invested. We would also recommend the purchase of the foundation kit in association with this shed. It does improve the rigidity of the shed and we are sure you would have found this beneficial. I will pass on your comments regarding assembly instructions however and arrange for these to be looked at.

Product reviews

Dyddiad y pryniant: 13/02/2017

0

Cwsmer Dibynadwy

9 years ago

Delivery when stated. Contacted every step of the way from buying to delivery

Waltons

9 years ago

Good afternoon,
Thank you very much for your great feedback, I hope you enjoy your new log cabin for many years to come,
Kindest regards
Mike - Waltons Team

Product reviews

Dyddiad y pryniant: 23/10/2016

0

TC

Trusted Customer

Sleaford

9 years ago

What Trusted Customer said about Waltons:

Top service!!

very happy with your delivery agents in keeping me advised of their ETA via phone! Panels are v.good also Regards J.F.B.

Waltons

9 years ago

Good afternoon,

I am so pleased to know that you are happy with the service provided by our delivery team and that you are also pleased with your fencing panels. Thank you for taking the time to inform us, we appreciate it!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Dyddiad y pryniant: 24/02/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Great service again, good quality products, great delivery slots.

Waltons

9 years ago

Good afternoon,
Thank you very much for your great review, when you are ready to order more please don't hesitate to call us on 0800 029 1000.
Kindest regards
Mike - Waltons Team

Product reviews

Dyddiad y pryniant: 22/03/2017

0

TC

Trusted Customer

Loughborough

9 years ago

What Trusted Customer said about Waltons:

Excellent product, customer service and delivery

Good quality featheredge fence panel. Not quite as cheap as advert seemed to suggest because charge made for delivery of single panel but this was neither exorbitant nor unreasonable. Delivery was...

Waltons Adolygiadau

5'11 x 5'11 Waltons Pressure Treated Chevron Weave Garden FencingMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchCan't rate it as I haven't received it yet!

Garden Gear Super Bright 8 LED Solar Powered Motion Sensor LightMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchGood not very bright but enough for my small garden

6ft x 6ft Waltons Lap Garden Fence PanelsMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchGood quality at a decent price.

5m x 4m Waltons Home Office Executive Log CabinMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchInstructions easy to follow

3ft x 6ft Waltons Lap Garden Fence PanelsMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchOrder changed see last order !!JFB

5 x 6 Waltons Pressure Treated Feather Edge Fence PanelMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchwell made product, will probably buy more when needed.

5ft x 6ft Waltons Vertical Feather Edge Garden Fence PanelsMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchWell made, heavy duty panels

Apex Metal Shed and Log Store 9 x 4ft - Foundation KitMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchThis is completely unnecessary if you have a concrete base. We wasted our money buying that.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?