What Trusted Customer said about Brooks Braithwaite:
very pleased
Tim
Brooks Braithwaite
7 years ago
Hello Miss Sheen,
Thank you very much for the great review.
It's lovely to hear you are pleased with the insurance.
If you do need anything at all in future, please do let us know!
Kind Regards,
The Petplan Sanctuary Team!
0
Rhannwch
Cwsmer Dibynadwy
7 years ago
Yes
Always use Petplan as simple to use, cover is the best available
Tim
Brooks Braithwaite
7 years ago
Hello,
Thank you very much for the lovely review.
I am glad to hear you found the cover best for the business.
If you do need anything else at all, please do let us know!
Kind Regards,
The Petplan Sanctuary Team!
0
Rhannwch
Cwsmer Dibynadwy
7 years ago
Yes
The quote was simple and explanatory regarding the types of cover I required and may require. Reasonable price too. Very pleased with the result.
Tim
Brooks Braithwaite
7 years ago
Hello,
Thank you very much for the lovely review.
It's great to hear you are pleased with the cover and premium on the policy.
If you do need anything at all in future, please do let us know!
Kind Regards,
The Petplan Sanctuary Team!
0
Rhannwch
TC
Trusted Customer
7 years ago
What Trusted Customer said about Brooks Braithwaite:
Dog home boarding
Quick and easy to use, no fuss application. Couldn’t be happier.
Tim
Brooks Braithwaite
7 years ago
Hello Miss Winnicott,
Thank you very much for the amazing review.
It is always great to hear about our application process, as our aim is to keep it quick and easy!
I am glad you are happy with the insurance. If you do need anything else at all, please do let us know.
Kind Regards,
The Petplan Sanctuary Team!
0
Rhannwch
TC
Trusted Customer
7 years ago
What Trusted Customer said about Brooks Braithwaite:
Send out an immediate renewal email. Make the online account easier to use. Doesn't clarify that I have purchased a renewal
Tim
Brooks Braithwaite
7 years ago
Hello Miss West,
Thank you for your feedback and taking the time to speak with my colleague earlier.
I can see the documents have been re-sent and they are available online if needed.
I apologise for the confusion, but hopefully this has now been resolved.
If you do need anything else, please do let us know!
Kind Regards,
The Petplan Sanctuary Team!
TC
Trusted Customer
7 years ago
Sorted issue out quickly and efficiently.
0
Rhannwch
TC
Trusted Customer
7 years ago
What Trusted Customer said about Brooks Braithwaite:
It was easy to manage, easy to understand, clear and I felt extremely reassured when buying my insurance.
Tim
Brooks Braithwaite
7 years ago
Hello Miss Redfern,
Thank you very much for the amazing review!
It is lovely to hear you found the process clear and easy, as this is exactly what we aim for.
If you do need anything at all in future, please do let us know.
Kind Regards,
The Petplan Sanctuary Team!
0
Rhannwch
Cwsmer Dibynadwy
7 years ago
Professional outfit with different monthly payments according to one's individual needs. Paperwork thorough and well set out. Only reason I'm cancelling is that I'm retiring. I used this company for...
Read more
Tim
Brooks Braithwaite
7 years ago
Hello,
Thank you very much for the amazing review.
It is lovely to hear you enjoyed our service and spent so many years insured with us.
We hope you enjoy retirement!
Kind Regards,
The Petplan Sanctuary Team!
0
Rhannwch
Cwsmer Dibynadwy
7 years ago
Very good customer service, and communication.
Tim
Brooks Braithwaite
7 years ago
Hello,
Thank you very much for the amazing review!
It is great to hear you found our customer service and communication good.
If you need anything at all in future, please do let us know.
Kind Regards,
The Petplan Sanctuary Team!
0
Rhannwch
Cwsmer Dibynadwy
7 years ago
Good customer service when we needed policy issue sorting.
Tim
Brooks Braithwaite
7 years ago
Hello,
Thank you very much for the great review!
It is lovely to hear that you found our customer service good.
If you need anything at all in future, please do let us know.
0
Rhannwch
Cwsmer Dibynadwy
7 years ago
Yes
Good service over the phone, friendly and helpful lady who I spoke to :)
Tim
Brooks Braithwaite
7 years ago
Hello,
Thank you very much for the amazing review.
It is great to hear you found our service friendly and helpful!
If you need anything at all in future, please do let us know.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.