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Brooks Braithwaite Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer {{merchantUrl}} | Feefo

Arddangos pob 954 adolygiad

Trusted Customer

7 years ago

What Trusted Customer said about Brooks Braithwaite:

Yes

Excellent service and cover, really happy.

Tim

Brooks Braithwaite

7 years ago

Hello Mrs Howe, Thank you for the amazing review. It's great to hear you are happy with our service and cover! If you need anything at all in future, please do let us know. Kind Regards, The Petplan Sanctuary Team!

Cwsmer Dibynadwy

7 years ago

not charge delivery

helpful and polite over the telephone for customer support I wasnt' very happy that I had to pay additional delivery charge

Tim

Brooks Braithwaite

7 years ago

Hello, Thank you for taking the time to leave us a review. It's great to hear you found us helpful and polite, as this is exactly how we want to come across! We don't charge for posted documents, if this is what you mean by additional charge? If I have not understand this, please feel free to call me on 0345 0701 064 and we can discuss this further. Kind Regards, The Petplan Sanctuary Team!

Trusted Customer

7 years ago

What Trusted Customer said about Brooks Braithwaite:

So easy from start to finish and will recommend to all my friends

Tim

Brooks Braithwaite

7 years ago

Hello Miss Wright, Thank you for the great review. It's amazing to hear you found the whole process easy! Kind Regards, The Petplan Sanctuary Team!

Trusted Customer

7 years ago

What Trusted Customer said about Brooks Braithwaite:

Even better than what I was expecting

Exceptional and quick service

Tim

Brooks Braithwaite

7 years ago

Hello Miss Irving, Thank you for the amazing review. I'm glad you enjoyed our service and it was better than expected. We always want to exceed expectations, so it's great to hear this! If you do need anything at all in future, please do let us know. Kind Regards, The Petplan Sanctuary Team!

Trusted Customer

7 years ago

What Trusted Customer said about Brooks Braithwaite:

Read the emails/message, before responding

Although responses were quick, the customer service person didn't read my emails, asking for my previous address, despite having already been given it.

Tim

Brooks Braithwaite

7 years ago

Hello Mrs Power, Thank you for taking the time to provide us this feedback. I am really sorry to hear you felt like the emails were not read. I can assure you we personally read all emails and respond without any scripts, allowing us to have a more open conversation with our customers. Unfortunately due to GDPR, we do need confirmation of the address on any policy, each time we take a new instruction (i.e. changes, cancellations). I have left a voicemail for you with our contact details, but please do feel free to contact us on 0345 0701 064 if you would like to discuss this any further. Kind Regards, The Petplan Sanctuary Team.

Cwsmer Dibynadwy

7 years ago

Really quick and simple to set up - covered everything I was looking for. However, I was hoping to pay slightly less.

Tim

Brooks Braithwaite

7 years ago

Hello, Thank you for the review. It's great to hear the process was quick, easy and covered everything you need. In regards to our premiums, they are the lowest price we can offer, meaning new and existing customers (with the same circumstances), will pay the same, making it fair for all involved. However if you would like to discuss this further, please do call us on 0345 0701 064 and we will be happy to chat it through! Kind Regards, The Petplan Sanctuary Team!

Trusted Customer

Manchester

7 years ago

What Trusted Customer said about Brooks Braithwaite:

Yes,

Easy website. Inexpensive and covers all I need

Tim

Brooks Braithwaite

7 years ago

Hello Ms Haygarth, Thank you for the amazing review. It is lovely to hear you found the website easy to use, and the product covers all you need! If you do need anything at all in future, please do let us know. Kind Regards, The Petplan Sanctuary Team!

Trusted Customer

7 years ago

What Trusted Customer said about Brooks Braithwaite:

Najlepsze oferty ubezpieczen - to właśnie Petplan

Najlepsza oferta na rynku GB jesli chodzi o ubezpieczenia. Bardzo prosta samoobsługa. Wszystko czytelne i łatwe w rozumowaniu co do wyboru oferty. Polecam Wszystkim. Pozdrawiam

Tim

Brooks Braithwaite

7 years ago

Hello Mr Drapinska, Thank you for the amazing review. It's great to hear you found the whole online process clear and easy to understand, as this is exactly how we want it to be when purchasing our insurance online! If you do need anything at all in future, please do let us know. Kind Regards, The Petplan Sanctuary Team!

Cwsmer Dibynadwy

7 years ago

yes it is

i think it is a little expensive, i have not yet received paper back version through the post

Trusted Customer

7 years ago

What Trusted Customer said about Brooks Braithwaite:

Brilliant

I have them for my boarding kennels .. For the last 8 year never a problem when I have a claim or pushy when it comes to renewal .I would defo reccomend

Tim

Brooks Braithwaite

7 years ago

Hello Ms Phillips, Thank you for the lovely review! It's great to hear you have been with us for so many years and never had a problem. Kind Regards, The Petplan Sanctuary Team!

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