it was easy to sort out what I wanted and the 2 people I spoke to were very polite and helpful
Tim
Brooks Braithwaite
7 years ago
Hello,
Thank you for the lovely review.
It is great to hear you were recommended to us and enjoyed our service!
If you do need anything at all in future, please do let us know.
Kind Regards,
The Petplan Sanctuary Team!
0
Rhannwch
Cwsmer Dibynadwy
7 years ago
Yes
Very helpful
Excellent phone mannor
Tim
Brooks Braithwaite
7 years ago
Hello,
Thank you for taking the time to leave us such a lovely review.
It's great to hear you found us helpful, with a good phone manner, as this is exactly how we want to be!
If you do need anything at all in future, please do let us know.
Kind Regards,
The Petplan Sanctuary Team!
0
Rhannwch
TC
Trusted Customer
7 years ago
What Trusted Customer said about Brooks Braithwaite:
Strange pricing structure...
Tim
Brooks Braithwaite
7 years ago
Hello,
Thank you for taking the time to provide us some feedback and discuss this with me over email.
The premium itself on our business insurance policies, has not changed in many years. But sometimes additional activities, can change the premium, depending on the risk, as assessed by our Underwriters.
I am really sorry this did not match the price you were expecting. If you would like to discuss this further, please do give us a call on 0345 0701 064.
Kind Regards,
The Petplan Sanctuary Team.
0
Rhannwch
Cwsmer Dibynadwy
7 years ago
Excellent customer service and friendly people.
Tim
Brooks Braithwaite
7 years ago
Hello,
Thank you for the amazing review.
It's great to hear hear you enjoyed our customer service and find us friendly, as this is exactly how we want to be!
Kind Regards,
The Petplan Sanctuary Team.
0
Rhannwch
Cwsmer Dibynadwy
7 years ago
Pet Sitting & boarding
Brilliant cover for an affordable price
Tim
Brooks Braithwaite
7 years ago
Hello,
Thank you for the lovely review.
It's great to hear you found the cover affordable and brilliant!
If you do need anything at all in future, please do let us know.
Kind Regards,
The Petplan Sanctuary Team!
0
Rhannwch
Cwsmer Dibynadwy
7 years ago
Yes excellsnt
They answered all my questions and put me on the right track to get insurance for a venture I am starting up
Tim
Brooks Braithwaite
7 years ago
Hello,
Thank you for the great review.
It is amazing to hear you enjoyed our service and everything is on the right track for your new business.
Best of luck!
Kind Regards,
The Petplan Sanctuary Team.
0
Rhannwch
Cwsmer Dibynadwy
7 years ago
Yes
Absolutely excellent service thank you Daisy my policy documents have arrived this morning.
Tim
Brooks Braithwaite
7 years ago
Hello,
Thank you for the amazing review.
It's great to hear you enjoyed our service when speaking to Daisy and that the documents arrived promptly.
I will pass on your kind words to Daisy. If you do need anything at all in future, please do let us know.
Kind Regards,
The Petplan Sanctuary Team!
0
Rhannwch
Cwsmer Dibynadwy
7 years ago
Good cover for a fair price.
Choice to speak a helpful person and easy and clear to use Petplan website.
Tim
Brooks Braithwaite
7 years ago
Hello,
Thank you for the lovely review.
It's great to hear you found us helpful and the website was easy and clear.
If you do need anything at all in future, please do let us know!
Kind Regards,
The Petplan Sanctuary Team!
0
Rhannwch
TC
Trusted Customer
7 years ago
What Trusted Customer said about Brooks Braithwaite:
Extremely happy.
Pet plan sanctuary have been informative & supportive through my claim and I am extremely happy with their service.
Hayley
Brooks Braithwaite
7 years ago
Hi Emily,
Thank you so much for taking the time to leave your kind words and your positive review of us.
It is lovely to hear that you are happy with our service and we were able to support you through your claim.
We hope you have a great day!
The Petplan Sanctuary Claims Team.
0
Rhannwch
TC
Trusted Customer
Norwich
7 years ago
What Trusted Customer said about Brooks Braithwaite:
Efficient and Professional Service
A trusted partner that provides an efficient and professional service. My first point of call regarding the requirements for my dog training service.
I have no hesitation in recommending Petplan...
Read more
Daisy
Brooks Braithwaite
7 years ago
Hello Grahame,
Thank you so much for your great review! We're really pleased that you have had a positive experience with us and that you would recommend our service.
Please don't hesitate to contact us should you ever need anything in respect of your cover.
Kind Regards
The Petplan Sanctuary Team
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.