This rating is because Ciaran was very pleasant to talk to. His knowledge was excellent and, importantly, he made the process seamlessly easy for me. Thank you very much.
Martin
Brooks Braithwaite
5 years ago
Good afternoon,
Thank you for taking the time to leave such a kind review. It's fantastic to hear that you found a policy suitable for your business and that you found Ciaran pleasant to talk to. If you ever need to get in touch, please feel free to do so on 0345 070 1064. Between Monday - Friday, 09:00 - 17:15
0
Rhannwch
MB
Mrs & Mrs S Mannion T Ann Berrington
Dilyswyd gan Feefo
Macclesfield
5 years ago
What Mrs & Mrs S Mannion T Ann Berrington said about Brooks Braithwaite:
Home Biarding
Cairan Carolan the gentleman that helped me was absolutely brilliant. Explained what I needed and why I needed the cover for home boarding and pet sitting.
I feel he went above and beyond to ensure...
Read more
Martin
Brooks Braithwaite
5 years ago
Good afternoon,
Thank you for taking the time to leave such a kind review. It's fantastic to hear that you found a policy suitable for your business and that Ciaran was very helpful. If you ever need to get in touch, please feel free to do so on 0345 070 1064. Between Monday - Friday, 09:00 - 17:15
0
Rhannwch
ML
Mr Robert Lucas
Dilyswyd gan Feefo
5 years ago
What Mr Robert Lucas said about Brooks Braithwaite:
Feeling Ripped Off
I have been with you for many years believing you to offer good cover at a competitive price. On reading your renewal pack letter it advised that I may be able to get cheaper cover and adding that I...
Read more
Martin
Brooks Braithwaite
5 years ago
Good afternoon,
Thank you for taking the time to provide your feedback, we take all reviews and feedback very seriously to improve our service.
Following on from our telephone conversation of yesterday, we can confirm that we have cancelled your policy as from the 2021 renewal date and that we look forward to hearing from you next year in order to see if we can provide yourself with a competitive quotation.
If you would like to discuss this matter any further, or if we can be of any further assistance at all, please don't hesitate to contact us on 0345 070 1064. We are open from Monday to Friday, 9am until 5:15pm.
Kind Regards,
The Petplan Sanctuary Team
0
Rhannwch
MN
Mrs Stephanie Newell
Dilyswyd gan Feefo
5 years ago
What Mrs Stephanie Newell said about Brooks Braithwaite:
Could definitely recommend
Reliable to use, good informative material and they answer the phone quite quickly!
Martin
Brooks Braithwaite
5 years ago
Good morning,
Thank you for taking the time to leave a review. It's fantastic to hear that you are happy with our service. If you ever need to get in touch, please don't hesitate to do so on 0345 070 1064, we are open Monday to Friday, 09:00 - 17:15.
0
Rhannwch
MR
Miss Debbie Radford
Dilyswyd gan Feefo
5 years ago
What Miss Debbie Radford said about Brooks Braithwaite:
Yes
Very easy to understand all the different things which were covered by the insurance together with details of the excess.
Luis
Brooks Braithwaite
5 years ago
Good afternoon,
Thank you for taking the time to leave a review. I'm glad that you have found our policy easy to understand. If you do however have any questions, please feel free to call us on 0345 070 1064. Between Monday - Friday, 09:00 - 17:15
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
5 years ago
Excellent policy for businesses
Excellent product with a good reputable service
Luis
Brooks Braithwaite
5 years ago
Good afternoon,
Thank you for taking the time to leave such a kind review. It's fantastic to hear that you found a policy suitable for your business. If you ever need to get in touch, please feel free to do so on 0345 070 1064. Between Monday - Friday, 09:00 - 17:15
0
Rhannwch
MS
Mrs Carly Sumpter
Dilyswyd gan Feefo
5 years ago
What Mrs Carly Sumpter said about Brooks Braithwaite:
I have found it hard to get on ur site to review my insurance policy. And got a email saying it not been done .then today I have email say thankyou for your purchase..I am very confused. Please can...
Read more
Ciaran
Brooks Braithwaite
5 years ago
Thank you for your feedback and taking my call today.
I'm pleased I was able to resolve your query and the issues you were experiencing with our website.
Please don't hesitate to contact us on 0345 070 1064 if you require any further assistance.
Kind regards
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
5 years ago
Pet sitting
Easy to look up & got a good result
Luis
Brooks Braithwaite
5 years ago
Good afternoon,
Thank you so much for your kind review. It's great to hear that you're pleased with your new policy. Please don't hesitate to contact the Policy Admin team if we can be of any further assistance on 0345 070 1064, Between Monday - Friday, 09:00 - 17:15
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
5 years ago
Yes
Application straight forward.
Luis
Brooks Braithwaite
5 years ago
Good afternoon,
Thank you for your feedback.We are really pleased you found our online application process straight forward.Please don't hesitate to contact the Policy Admin team if we can be of any further assistance on 0345 070 1064, Monday - Friday, 09:00 - 17:15.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
5 years ago
Mislaid initial email , asked to resend - Still waiting
Lack of communication , still waiting for reply to my email
Luis
Brooks Braithwaite
5 years ago
Good afternoon,
Thank you for taking the time to leave feedback. I am sorry that we were not able to respond to your email in a satisfactory time frame. I have now responded to your email and provided documents as requested. Please don't hesitate to contact the Policy Admin team if we can be of any further assistance on 0345 070 1064.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.