How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

British Airways Holidays Adolygiadau

https://www.britishairways.com/en-gb/flights-and-holidays/holidays

Rated

Ardderchog

Taking your holiday seriously.

91%

recommends

Service

4.2

/5

5

4

3

2

1

35,514

24,015

8,326

2,432

2,381

72,668

ratings over the past year

Arddangos pob 527,679 adolygiad

MA

Margaret

Glasgow

1 hour ago

What Margaret said about British Airways Holidays:

excellent

1 product purchased

0

View review

KI

Kirstin

London

53 minutes ago

2 products purchased

0

View review

JO

John

Madison, WI, USA

1 hour ago

1 product purchased

0

View review

BR

Brent

Sao Paulo

1 hour ago

Recommends

What Brent said about British Airways Holidays:

It was relatively seamless. I was happy with it. Didn't overwhelm me with joy, but it was a good service.

1 product purchased

0

View review

JO

Johanna

Wiltshire

1 hour ago

What Johanna said about British Airways Holidays:

Never used you before but will definitely use again

3 products purchased

0

View review

EM

Emma

London, UK

1 hour ago

2 products purchased

0

View review

ST

Stuart

Glasgow

1 hour ago

What Stuart said about British Airways Holidays:

I find British Airways to be ok, the car was rented from Avis and I feel cheated

1 product purchased

0

View review

SU

Suzanna

1 hour ago

What Suzanna said about British Airways Holidays:

good contact was provided by British Airways Holiday Service. Up to date email confirming our stay and duration with contact numbers incase of emergency.

1 product purchased

0

View review

JO

John

Wickham Bidhopd

1 hour ago

What John said about British Airways Holidays:

Fine with no issues

2 products purchased

0

View review

Cwsmer Dibynadwy

2 hours ago

Service ok flight extremely busy, paying to sit together is a joke when you book the flight together. Lost a suitcase on journey out received two days after arrival.

3 products purchased

0

View review

Not received a review invite?

Am British Airways Holidays

At British Airways Holidays our customers are at the heart of everything we do. We’re one of the UK’s leading and most trusted tour operators, providing holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. We offer low deposits, flexible repayments and bonus Avios on holiday bookings. From carefully selected hotels to our 24-hour support helpline, we take every element of our customers’ holidays seriously.

Read all

https://www.britishairways.com/en-gb/information/help-and-contacts

https://www.britishairways.com/en-gb/information/help-and-contacts, ., West Sussex, ., United Kingdom