Good afternoon Ms Michael, thank you for your review, we appreciate all feedback. I do apologise that you have not received the high level of service we aim to provide. I have just sent you an email regarding your comments and await your response. If you have any further queries please don't hesitate to contact us on 0345 641 9790 or at bmwwarrantysales@allianz-assistance.co.uk. Kind Regards, Nicole, Senior Coordinator.
MM
Ms M Michael
28 days ago
Really appreciated the response to original review. Following this and the positive resolution our rating has been updated. Thank you.
Customer service sent me a letter and reminded me of purchasing essential road assistance before my previous insured one expiry. After placing an order, a physical handbook was delivered upon my...
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