Good morning,
Thank you for your feedback.
We’re sorry to hear that the process for booking your GP appointment wasn’t clear. We appreciate you letting us know that the information on how to book was difficult to find and that it wasn’t obvious the report could be downloaded.
We’re currently working on making the instructions more straightforward and easier to access so future customers won’t face the same issues. In the meantime, if you need any further assistance, please don’t hesitate to reach out.
We value your input as it helps us improve our service.
Kind regards,
Beauford.