Very poor !
I recently opened a fixed rate savings account, but I have not been able to access my account for 10 days despite registering the problem by email and phone. I was told that it would be...
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Letizia
Birmingham Bank
10 months ago
We’re really sorry to hear you had a poor experience. That’s not the level of service we aim to provide. I’ve flagged this with our Savings Team to look into. If you’ve not yet spoken to us directly, please do call on 03330 048 048. We want to make sure your concerns are properly addressed.
Dyddiad y pryniant: 12/06/2025
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
10 months ago
very straightforward
Letizia
Birmingham Bank
10 months ago
Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.
Opened my account easily and quickly and got a good rate of interest on my savings. Can’t comment on how easy, or difficult it is to correct any problems should they arise.
Letizia
Birmingham Bank
10 months ago
Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.
Birmingham Bank unlocks opportunities for customers and intermediary partners through useful technology, exceptional value and trusted relationships. The Bank offers a wide range of savings deposit products directly to customers, and specialist buy to let mortgage lending exclusively via a select panel of mortgage intermediaries.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Birmingham Bank unlocks opportunities for customers and intermediary partners through useful technology, exceptional value and trusted relationships. The Bank offers a wide range of savings deposit products directly to customers, and specialist buy to let mortgage lending exclusively via a select panel of mortgage intermediaries.