We're are not able to provide cover for e-bikes which do not meet the legal requirements. Eligibility is a key aspect of being able to insure with us, and we make these requirements known when signing up for a policy.
Although we've unfortunately not been able to provide cover on this occasion, I'm pleased to see that your query was resolved within 1 business day.
you should add some more payment options - if you don’t want to renew automatically and can pay annual there is no reason to set up a direct debit. Other insurers are notorious for using auto...
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James Marsh
Bikmo
2 years ago
Thank you for taking the time to provide your feedback.
Direct Debit is currently the only payment method we have available, and you can choose to pay via annual or monthly Direct Debit. We do however intend to add additional payment methods in the future.
You can choose to opt in or out of automatic renewals, both when signing up for a policy and at any point throughout the period of insurance, including when the policy is coming to and end.
We would only ever collect the premium for a renewal if you had chosen to opt into this. If you opted out of automatic renewals, your Direct Debit would be cancelled at the end of the period of insurance.
If any additional support is needed, please don't hesitate to contact us directly.
Team Bikmo
Hi Ken,
Thank you for choosing to insure with Bikmo. We send a review request out to all new policy holders, to allow you the opportunity to review the the process of insuring your bike with us. Additional feedback can also be provided at any using the 'Leave a review' function from within your online Bikmo account.
We apologise if you feel that this is unnecessary. If you do ever need our support, please don't hesitate to contact our team of bike geeks using the details below.
Email: support@bikmo.com
Tel: 01244 470337
Ride safe,
Team Bikmo
Dyddiad y pryniant: 11/05/2024
0
Rhannwch
LD
Leslie Dawson
Dilyswyd gan Feefo
Garstang
2 years ago
What Leslie Dawson said about Bikmo:
The service I received when ordering bike insurance was clear quick and easy no problems atall. The member of staff I talked to about security was very pleasant and helpful. Overall an excellent...
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.