Absolute terrible service. Got my bike stolen, claimed and bikmo just redirected me to an intermediate who refused my claim saying I didn't use a proper lock (I did) then proceeded to ghost me..
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Ben
Bikmo
1 year ago
When processing claims, the policy underwriter may work with their nominated service providers to conduct additional checks and investigate specific aspects of the claim. While this process may take some time, it is essential to ensure that all claims are assessed accurately and in line with the policy terms.
These requirements are in place to uphold fairness and consistency for all our customers. Although claim rejections are rare, they can occur when policy conditions aren’t met. We understand how frustrating this can be, and we want to emphasize that rejecting a claim is never an outcome we desire. Our mission is to protect the world’s riders, but we must operate within the coverage outlined in our policies. Thank you for understanding.
Dyddiad y pryniant: 12/05/2022
0
Rhannwch
RP
Ross Pick
Dilyswyd gan Feefo
1 year ago
James Marsh
Bikmo
1 year ago
Thanks so much, Ross! We truly appreciate your continued support over the years.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.