Easy and intuitive website and rapid response time to queries.
Keith
Bikmo
8 years ago
Cheers for the excellent review Neil, it's much appreciated by all of the Bikmo Cycle Insurance team. I'll pass on your feedback to the tech team, and welcome aboard.
Immediate replies to my emails, despite the fact it was about 10pm in the evening!
Friendly and informative answers/solutions to my queries.
Keith
Bikmo
8 years ago
Welcome aboard and thanks for taking the time to review Lou, it's very much appreciated by all at team Bikmo...especially the ones that go to bed late ;)
Product reviews
Keith
Bikmo
8 years ago
We've always got your back, so if you ever need anything, just get in touch.
Website easy to navigate and getting insurance was a breeze. Not had to claim so can’t comment there.
Keith
Bikmo
8 years ago
Cheers for the excellent feedback Andrew, our tech team will be pleased that you found the site so easy to follow. Let's hope you don't need to...but we've got your back if you ever need to claim. Welcome aboard form all of the Bikmo team.
Website easy to navigate. Insurance cover stacks up well versus other providers. Cost mid range but helped by 10% off with Rutland Cycles. Guess you only really understand how good the cover is if...
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Keith
Bikmo
8 years ago
Great review thanks Andrew, it's much appreciated you taking the time to give us feedback. We like to think we're pretty good at the claim side too, so we've got your back if you ever do need to claim. Cheers, and welcome aboard from all at team Bikmo.
Perfect great info/advice before purchase would use again
Keith
Bikmo
8 years ago
Cheers for the excellent review Craig, welcome aboard from all at team Bikmo.
Dyddiad y pryniant: 11/10/2017
0
Rhannwch
BR
Bikmo Rider
8 years ago
What Bikmo Rider said about Bikmo:
It was just so easy to purchase insurance, I don't do computers and even I managed it
Keith
Bikmo
8 years ago
It's great to have you on cover Mel, and thanks for taking the time to review, it's very much appreciated.
Product reviews
Keith
Bikmo
8 years ago
Thanks for the feedback Mel. Unfortunately, due to the time it takes to set up the Direct Debit instruction, we can often miss the first chosen payment date (and very rarely the 2nd too!). We fully appreciate that this isn't ideal, and are looking into making this process much slicker. With regards to paperwork, due to the flexible policy, that allows changes to be made at any time, printed documents can be out of date very quickly, and we like to look after the trees, so you can access your up to date policy documents at any time from within your Bikmo account.
Dyddiad y pryniant: 29/08/2017
0
Rhannwch
BR
Bikmo Rider
8 years ago
What Bikmo Rider said about Bikmo:
Great service was quick and easy to set up what I wanted
Keith
Bikmo
8 years ago
Welcome aboard Steven, and cheers for the great feedback. The easier it is...the more ride time!
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.
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Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.