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Brdy Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer {{merchantUrl}} | Feefo

Arddangos pob 325 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 years ago

Unfortunately no improvement in speeds....!

Elise

Brdy

2 years ago

Hi, Sorry to hear you haven't seen an improvement in speeds. Hopefully this means that the speeds you were already receiving were sufficient, however, if this is not the case please give us a call to speak to one of our technical team who will be happy to assist you. Warm regards

William Brailsford

Dilyswyd gan Feefo

Whitebridge

2 years ago

What William Brailsford said about Brdy:

Great Service

The lady was very courteous and extremely helpful. Explained everything to me.

Elise

Brdy

2 years ago

Hi William, Thank you for your lovely review. Warm regards

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 years ago

Left with no internet at all

Engineer visited to install yesterday and unable to install our new dish. He then tried to reinstall our old system bc and was unable to get this working again so we are now left with no internet.

Elise

Brdy

2 years ago

Hi, We are sorry to hear about the problems you experienced during your installation yesterday. The engineer has informed us that there was a power surge at the property which affected a number of electrical items. Your old system should now be up and running and we have spoken to our warehouse team to send the replacement part to your property. We will be speaking to our engineers this morning who will contact you to book a suitable time for us to come and get your new system up and running. If you have any further queries, please do not hesitate to call our customer service team.

Cwsmer Dibynadwy

2 years ago

Thank you for your reply. When I spoke to your helpline yesterday I was told that the parts were not in stock at the warehouse. How soon can I expect to have this resolved

Elise

Brdy

2 years ago

Hi, Thank you for your patience while we investigated this for you. We can see that the tria was sent yesterday and is due to be delivered between 3pm and 4pm today. Kind regards

Servillo Fernandes

Dilyswyd gan Feefo

Inveraray

2 years ago

What Servillo Fernandes said about Brdy:

Very professional, friendly and highly experienced.

James was excellent, very professional, friendly, eye to detail, and highly experienced. He just finished the work within an hour. Thank you.

Elise

Brdy

2 years ago

Hi Servillo, Thank you for this lovely review. James will be very happy to hear it! Warm regards, The Brdy Team

Nichola

Dilyswyd gan Feefo

Fife

2 years ago

What Nichola said about Brdy:

Good service

Helpful staff and you can actually get through on the phone quickly. Only reason we stopped is because we had fibre broadband installed.

Elise

Brdy

2 years ago

Hi, Thank you for your lovely review, we're glad to have provided you with a service which you were happy with! All the best. Warm regards, The Brdy Team

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 years ago

Elise

Brdy

2 years ago

Hi, Thank you for your positive review. The Brdy Team

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 years ago

Every thing done quickly

Elise

Brdy

2 years ago

Hi, Great to hear that you're happy with the efficiency of our service. Thank you for your review. Kind regards, The Brdy Team

James Pettinger

Dilyswyd gan Feefo

Achnamara

2 years ago

What James Pettinger said about Brdy:

Installation of new satellite broadband facility in a rural location.

A seamless process from accepting the new contract to the installation being completed and the service activated. Your engineer from Arbsat carried out an efficient installation having recommended...

Elise

Brdy

2 years ago

Hi James, This was a brilliant read. We're absolutely thrilled that you're pleased with your installation and our service. Thank you for this lovely review. Kind regards, The Brdy Team

TAMARA FAGG

Dilyswyd gan Feefo

Newport Tipperary

2 years ago

What TAMARA FAGG said about Brdy:

Summary of service

It was smooth installation, the installer was friendly and happy to answer any questions. The service seems to be working really well.

Elise

Brdy

2 years ago

Hi Tamara, Thank you for your brilliant review. We're glad you're happy with the service so far. Warm regards, The Brdy Team

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 years ago

The only issue is they open office hours which is not really good for a service provider

Elise

Brdy

2 years ago

Hi, Thank you for your review. We take your feedback on board and appreciate your thoughts regarding our call centre opening hours. Kind regards, The Brdy Team

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