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Adolygiadau Brdy

Arddangos pob 325 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 years ago

Excellent

Very exceptional service.. Great communication and professional staff. Will recommend to anyone that need satellite services

Elise

Brdy

2 years ago

Hello, Thank you for your kind review. We're thrilled that you're happy with the service! Kind regards

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 years ago

Excellent!

The agent Jesse Hil was 11 out of Ten. She listened ,was sympathetic and never panicked ,in Control and she listened and Even gave Me a New plan ,saving me approximately €9.00 per month ...

Elise

Brdy

2 years ago

Hi Godfrey, Thank you so much for your lovely review, we will be sure to pass it onto Jessie who will be thrilled to read it! We're so glad you're happy with the service you received and that we were even able to save you some money! All the best. Kind regards

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 years ago

Brdy service - good !

Installer (Paul) was very professional/efficient, set up our replacement system perfectly, all works again - larger allocation & faster speeds as desired. Longest part was waiting for the servers to...

Elise

Brdy

2 years ago

Hi there, Thank you for your kind review, we will be sure to pass it onto Paul! We're glad to hear you're happy with the service. Kind regards

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 years ago

Keeps buffing when streaming extremely frustrating

Elise

Brdy

2 years ago

Hello, Thank you for bringing this to our attention. Our team attempted to give you a call on Friday to check in on how the service had been so far, but we were unable to get through. Please give the team a call on 01869 222900 when you can, and we will be happy to investigate. Kind regards

Susan Macalister

Dilyswyd gan Feefo

Orkney

2 years ago

What Susan Macalister said about Brdy:

Excellent Service.

Fast, efficient, helpful. Could not have been better. The process was clearly explained and everything progressed very rapidly. Highly recommended..

Elise

Brdy

2 years ago

Hi Susan, That's lovely to hear! Thank you for your lovely review. Kind regards

Bruce Hyde

Dilyswyd gan Feefo

tavool isle of mull

2 years ago

What Bruce Hyde said about Brdy:

first class

Elise

Brdy

2 years ago

Hi Bruce, Thank you for your kind review. We're glad you think so! Kind regards

KAREN MAGUIRE

Dilyswyd gan Feefo

Llandeilo

2 years ago

What KAREN MAGUIRE said about Brdy:

Quite good

Quite good....after sales service just trying that as nit working very well...I thought the new WiFi would be better as told it would.....hopefully can sort.

ΕΥΣΤΑΘΙΟΣ ΜΑΛΟΥΧΟΣ

Dilyswyd gan Feefo

Aliveri Evia Island

2 years ago

What ΕΥΣΤΑΘΙΟΣ ΜΑΛΟΥΧΟΣ said about Brdy:

Very good.

Elise

Brdy

2 years ago

Hello, Thank you for your kind review. We're glad you're happy with this service! Kind regards

LIAM ROCHE

Dilyswyd gan Feefo

Tallow Co Waterford Ireland

2 years ago

What LIAM ROCHE said about Brdy:

Excellent

Elise

Brdy

2 years ago

Hi Liam, Thank you very much for your kind review, we're thrilled you're happy with the service! Kind regards

Nadia Mackinnon

Dilyswyd gan Feefo

Bridge of Orchy

2 years ago

What Nadia Mackinnon said about Brdy:

hope you are not in a hurry

Started the process in March and only completed the install 13/07

Elise

Brdy

2 years ago

Hi Nadia, Thank you for taking the time to share your feedback with us. We sincerely apologise for the delays and any inconvenience you experienced during the installation process. We understand your frustration with the extended timeline. We initially attempted to install the KVHTS system, but unfortunately the installation failed due to a lack of line of sight. Given this challenge, our team worked diligently to find an alternative solution and were able to install the two sites using Starlink with the R100 grant, an offer which was not available at the start of your process. We appreciate your patience as we have worked through these challenges to provide you with the best possible service. We hope you are pleased with the current installation and performance of your new system. If there are any remaining issues or if there is anything we can do to improve your experience, please do not hesitate to contact us directly. We value your feedback and are committed to ensuring your satisfaction. We kindly ask you to reconsider your 1-star rating in light of the efforts our team has made to overcome the initial obstacles and complete the installation successfully. Your updated feedback would mean a lot to us and help others understand the dedication we put into resolving unforeseen challenges. Thank you very much for your understanding and support. Kind regards