Big Cat Travel Insurance is no longer an active Feefo customer
Arddangos pob 620 adolygiad
TC
Trusted Customer
7 years ago
What Trusted Customer said about Big Cat Travel Insurance:
Excellent customer service
I have already recommended their service to others provided everything I needed for my trip to Kilimanjaro
0
Rhannwch
Cwsmer Dibynadwy
7 years ago
You might find your documents in your spam!
Getting the actual process completed online was simple enough. However, all documentation thereafter went straight to my spam box which I automatically delete without looking at the content. After...
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Big Cat Travel Insurance
Big Cat Travel Insurance
7 years ago
Hi there,
Thank you for your feedback.
We're glad you found the online buying process simple and easy.
Depending on the email service provider and their criteria on what is flagged as spam and what is not, sometimes the emails containing your certificate of insurance and policy wording are sent into the spam folder. We've tried to minimise this as much as we can but as the email contains attachments, some email service providers will just send it straight into spam.
Sorry for any inconvenience caused. We're pleased this issue was resolved quickly and effectively.
Kind Regards
Big Cat Travel Insurance
0
Rhannwch
TC
Trusted Customer
7 years ago
What Trusted Customer said about Big Cat Travel Insurance:
Good service on the chat system to clarify if I could be covered
1
Rhannwch
TC
Trusted Customer
7 years ago
What Trusted Customer said about Big Cat Travel Insurance:
I got through to a real person straight away and he was very helpful compared to other insurance companies I talked to.
0
Rhannwch
TC
Trusted Customer
7 years ago
What Trusted Customer said about Big Cat Travel Insurance:
The best!
The best already abroad option for Brits! Cheaper and more coverage competitors
0
Rhannwch
Cwsmer Dibynadwy
7 years ago
Easy.
Everything was really easy - Completing the quote form, understanding the quotes and modifying them and then buying the insurance. The paperwork came through the next day. I found them a lot cheaper...
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0
Rhannwch
Cwsmer Dibynadwy
7 years ago
Perfect
Perfect, easy to use site, great cover for trekking over 48000, reassuring to know everything is taken care of - good price too
0
Rhannwch
Cwsmer Dibynadwy
7 years ago
Polite , professional, helpful and informative.
1
Rhannwch
TC
Trusted Customer
7 years ago
What Trusted Customer said about Big Cat Travel Insurance:
Will use this company again.
Very helpful and easy process very nice staff easy to talk to and explained details well
0
Rhannwch
TC
Trusted Customer
7 years ago
What Trusted Customer said about Big Cat Travel Insurance:
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
