BUT the new website is not very user friendly and difficult to find what you want.
Beads Unlimited
Beads Unlimited
11 years ago
Thanks for your review.
Our new website has been live for a few weeks now, it's a big change for us and there have been one or two early problems unfortunately. We're working to improve it daily and it should be easier to navigate very soon, the filter system in particular is far more effective than on our previous site. Please bear with us and do let us know if we can help at all!
Kind regards,
Kat Turner
my first order from the new website, I didn't get a choice of how to pay, would like to have paid by debit card but only bank transfer available, sent an email asking how to pay, no reply, I can't...
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Beads Unlimited
Beads Unlimited
11 years ago
Thanks for your review.
I'm very sorry you had problems with making a payment on our new website. There were a few teething troubles but these have now been rectified. You can still just phone us with your details if you wish to pay by debit card, there's no need for a trip to the bank.
The latest batch of magnetic clasps have not been up to our previous standard I'm afraid, we had to find a new supplier for this item and have taken the issue up with them. As always if you're unhappy with a product for any reason please return it for a full refund.
Kind regards,
Kat Turner
the delivery was quick, but the packaging meant I had to collect from the Post Office depot as I was out when they delivered. The packaging could easily have been of a size and shape to be...
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Product reviews
Beads Unlimited
Beads Unlimited
11 years ago
Thanks for your review.
I'm sorry you had to collect your parcel from the post office, I know this can be a pain but we do have to wrap any delicate items such as glass mixes securely, to ensure they arrive without damage. We can deliver to a different address if this would be helpful in future.
The glass mixes arrive pre-packed and contents can vary tremendously from batch to batch. If you're ever unhappy with items received please return them for a full refund.
Kind regards,
Kat Turner
Beads Unlimited
Beads Unlimited
11 years ago
Thanks for your review.
I'm sorry you had to collect your parcel from the post office, I know this can be a pain but we do have to wrap any delicate items such as glass mixes securely, to ensure they arrive without damage. We can deliver to a different address if this would be helpful in future.
The glass mixes arrive pre-packed and contents can vary tremendously from batch to batch. If you're ever unhappy with items received please return them for a full refund.
Kind regards,
Kat Turner
Dyddiad y pryniant: 30/07/2014
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
Fabulous x
Product reviews
Dyddiad y pryniant: 27/07/2014
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
First class service
Product reviews
Dyddiad y pryniant: 30/07/2014
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
Quick delivery
Dyddiad y pryniant: 28/07/2014
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
Wish it was closer to where I live!
Product reviews
Dyddiad y pryniant: 23/07/2014
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
excellent speedy delivery and well packed
Product reviews
Dyddiad y pryniant: 22/07/2014
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
Always fast efficient service and good prices too.
Product reviews
Dyddiad y pryniant: 11/07/2014
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
Always receive goods promptly, and with no hassle. Great service.
We first opened our modest premises, the Brighton Bead Shop, in March 1986, with the idea of supplying not just glass beads but a vast, cosmopolitan mix of jewellery-making supplies. We are now amongst the top UK bead suppliers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We first opened our modest premises, the Brighton Bead Shop, in March 1986, with the idea of supplying not just glass beads but a vast, cosmopolitan mix of jewellery-making supplies. We are now amongst the top UK bead suppliers.