How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Barnes Coaches Adolygiadau

https://www.barnescoaches.co.uk

EXCEPTIONAL

Service

4.8

Product

4.6

1,836

243

2,122

ratings over the past year

Arddangos pob 2,188 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

10 months ago

Booking was excellent, spoken with member of staff was very helpful and polite,

Product reviews

Dyddiad y pryniant: 24/11/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

10 months ago

Product reviews

Dyddiad y pryniant: 28/11/2025

Mr N Wright

Dilyswyd gan Feefo

GBR

10 months ago

What Mr N Wright said about Barnes Coaches:

Thursford Trip.

Easy and simple.

Product reviews

Dyddiad y pryniant: 24/11/2025

Mrs R Rogers

Dilyswyd gan Feefo

GBR

10 months ago

What Mrs R Rogers said about Barnes Coaches:

Very good and helpful.

Product reviews

Dyddiad y pryniant: 29/11/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

10 months ago

Excellent and will use them again

Very easy, the ladies in the office were so efficient and helpful.

Product reviews

Dyddiad y pryniant: 20/11/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

10 months ago

Great few days away and met very nice people

I phoned and booked and the lady was very helpful. I could have done it online but like to speak to somebody

Product reviews

Dyddiad y pryniant: 23/11/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

10 months ago

Scottish holiday

I phoned to book the holiday the receptionist was very helpful, it was easy to do .

Product reviews

Dyddiad y pryniant: 20/11/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

10 months ago

I usually book online but had to go through office as i was requesting a single room Not pleased with length of time for a reply had to chase and i am sure i had been forgotten about and put on end...

Rachel

Barnes Coaches

10 months ago

I’m sorry to hear about the delay and the confusion regarding your single room request. We understand how frustrating it can be to feel overlooked, and this is not the experience we want for our customers. Your comments have been noted, and we’ll review our process to ensure quicker and clearer communication in the future. Thank you for bringing this to our attention, and we appreciate your patience.

Product reviews

Dyddiad y pryniant: 20/11/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

10 months ago

Very easy and straightforward

Product reviews

Dyddiad y pryniant: 20/11/2025

Mrs S Thompson

Dilyswyd gan Feefo

GBR

10 months ago

What Mrs S Thompson said about Barnes Coaches:

Excellent in every way

Excellent.

Product reviews

Dyddiad y pryniant: 20/11/2025

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Barnes Coaches Adolygiadau

Thursford Spectacular staying in Great YarmouthMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchBrilliant Holiday full on, Hotel Excellent, First class service from Barnes, Our Driver Simon very good and knowledgeable,

Riverdance 30: The New Generation - Bristol HippodromeMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrch

Ideal Home Show Christmas (Olympia)Mwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchLovely trip and coach ride there and back. Always good places to go with Barnes.

Paris Floating HotelMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchEverything thing was really good from the time we were picked up from being dropped off.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?