Considering you had to book online (which I hate doing!) it wasn’t too bad,. There was just one area which wasn’t clear - ie where you had to choose a person and add their details.
Thank you for your lovely review! We’re delighted to hear the coach arrived on time and that your driver was friendly and helpful throughout your trip. Great to know you felt the price was competitive too. We really appreciate the recommendation and hope to welcome you on board again soon!
Thank you so much for your feedback — we're really pleased to hear you found the journey comfortable.
We completely understand your point about the return leg being during the winter months. We’ll certainly take that into consideration when planning future trips.
Thanks again for sharing your thoughts — they help us improve and tailor our experiences for everyone.
I sometimes was uncertain about whom I should contact, and when, if details needed confirmation or adjustment.
Ross
Barnes Coaches
8 months ago
Please do always contact our coach hire team at coachhire@barnescoaches.co.uk, if outside of hours you can always call our 24/7 emergency line where appropriate.
Product reviews
Ross
Barnes Coaches
8 months ago
Thank you for taking the time to share such a thoughtful and detailed review. We’re delighted to hear you were pleased with the vehicle and that everything was accommodated comfortably for you and your group, including your mobility equipment. We appreciate your understanding regarding the slight delay caused by the M3 closures and are glad the driver kept in touch throughout. Your feedback about communication and contact details is really helpful — we’ll look into making that process clearer for future bookings. Thank you again for choosing Barnes Coaches; we truly value your continued support!
With over 100 years experience, Barnes Coaches are the largest and most modern coach operator in the area. We have a full range of vehicles from 8 to 100 seats and can cater for any requirement. We specialise in a wide variety of areas offering Coach Hire, Holidays, Day Trips, Theatres and Concerts
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
With over 100 years experience, Barnes Coaches are the largest and most modern coach operator in the area. We have a full range of vehicles from 8 to 100 seats and can cater for any requirement. We specialise in a wide variety of areas offering Coach Hire, Holidays, Day Trips, Theatres and Concerts