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Barnard Marcus Adolygiadau

Rated
Exceptional

Barnard Marcus is one of the largest estate agents in London with over 40 offices and its own auctions centre.

Service
4.9
/5

5

4

3

2

1

187

14

0

1

3

205

ratings over the past year

Arddangos pob 1,790 adolygiad
MC
Mr Chughtai
8 years ago
Dyddiad y pryniant: 22/06/2017
What Mr Chughtai said about Barnard Marcus:
Honesty, respect when speaking to a customer, and many other things have written a letter of complaint to there head office, compliance department dealing.
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Paul
Barnard Marcus
8 years ago
Hello Mr Chughtai, thank you for taking the time to leave a review of the Morden branch on Feefo. We're really sorry that you have felt that you have needed to write a letter of complaint - we take all feedback very seriously and will forward your remarks over to the branch for them to consider. We hope that you find a resolution Mr Chughtai and if you ever need further assistance please forward an email to socialmedia@sequencehome.co.uk - Best Regards.
Cwsmer Dibynadwy
8 years ago
Dyddiad y pryniant: 05/07/2017
House sale.
Barnard Marcus were did an excellent job in selling my property.
MA
Mr Aviles
8 years ago
Dyddiad y pryniant: 19/06/2017
What Mr Aviles said about Barnard Marcus:
Excellent service
MJ
Mr S. Jones & Mrs T. Jones
Sutton
8 years ago
Dyddiad y pryniant: 28/06/2017
What Mr S. Jones & Mrs T. Jones said about Barnard Marcus:
Would definitely use again
Sutton, Surrey branch : Very professional, very friendly, always somebody available who knows about your sale, will always return calls promptly and provided real help and advice to purchasers who...

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Cwsmer Dibynadwy
8 years ago
Dyddiad y pryniant: 19/06/2017
good advice , good feed back , good communication , good listener,
MD
Mr Devassy
8 years ago
Dyddiad y pryniant: 12/07/2017
What Mr Devassy said about Barnard Marcus:
Need to improve in customer service.
MM
Mr & Mrs Macmillan
8 years ago
Dyddiad y pryniant: 07/06/2017
What Mr & Mrs Macmillan said about Barnard Marcus:
Enthusiastic amateurs. Would not recommend.
"Enthusiastic amateurs". Unprofessional company in many regards (not all). Repeatedly failed to honour agreed communications frequency and type; eventually gave notice of termination of sole agency...

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Paul
Barnard Marcus
8 years ago
Hello Mr & Mrs Macmillan, thank you for taking the time to leave a review of the Surbiton branch on Feefo. It is very disappointing to hear that you felt as though the service from the branch warranted a 1* review. We take customer feedback very seriously and have forwarded your review over to the branch to see if training or customer service can be improved upon in any way, shape or form. If you would like to expand on any issues in any way please feel free to email socialmedia@sequencehome.co.uk and we will be more than happy to look into this further for you. Best Regards. PH
MW
Mr Walsh
8 years ago
Dyddiad y pryniant: 05/06/2017
What Mr Walsh said about Barnard Marcus:
All went smoothly, proved to be great value, certainly a win, win for all
Very friendly, supportive and always patient with my persistent inquiries. True to their word and energetic, moved things on well, keeping delays to a minimum even chasing third parties in the...

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MH
Mr & Mrs Henry
Now Mirfield, Yorkshire
8 years ago
Dyddiad y pryniant: 02/05/2017
What Mr & Mrs Henry said about Barnard Marcus:
Simply the best
From start to finish their service was excellent. On the initial meeting with the agent to value the property they were straightforward and the valuation and advice were good. We had other...

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Cwsmer Dibynadwy
8 years ago
Dyddiad y pryniant: 22/03/2017
28 notice period is too long
The people we dealt with were very personable until we gave notice to terminate the contract as we'd had no offers after 8 weeks and then everyone's went silent.
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Paul
Barnard Marcus
8 years ago
Hi there, we're very sorry to hear that you feel the service you received warranted a 2* review. We strive to offer the best in customer service and this is disappointing to see. If you would like to email socialmedia@sequencehome.co.uk with further details we will be more than happy to look into this further for you. 
Am Barnard Marcus
Barnard Marcus is one of the largest estate agents in London with 43 offices and its own auctions centre which covers the whole of the UK. Every year we help thousands of customers to buy, sell, rent or let their properties as well as deal with behind the scenes necessities such as mortgages, conveyancing, surveys, energy performance certificates and much more...it can all be done through us!
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Cumbria House, Leighton Buzzard, Bedfordshire, LU7 1GN, United Kingdom
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Am Barnard Marcus
Barnard Marcus is one of the largest estate agents in London with 43 offices and its own auctions centre which covers the whole of the UK. Every year we help thousands of customers to buy, sell, rent or let their properties as well as deal with behind the scenes necessities such as mortgages, conveyancing, surveys, energy performance certificates and much more...it can all be done through us!