Bababing! Adolygiadau

Hi, I am sorry to read your service feedback below. Here at BabaBing we pride ourselves on the very best customer service! After reviewing your order and speaking with our sales team, I have been advised that they tried to contact you using the details on your order confirmation advising this item went out of stock, and therefore requested further information from yourself with regards to advising keeping the order on 'back order' or providing a full refund. However, after sending various emails and phone calls, a response was not made? I sincerely apologize this product went out of stock at the time of your order due to this product being extremely popular.

Hi, All I can do is apologize for the lack of communication with regards to your order and I will speak with our customer support team in order to gain further information, however I hope you understand due to the issues of COVID in recent times, our customer support team have been affected due to various members of the team self isolating. I will also ensure a full refund be made to you.

Hi, I am so sorry to read your recent review below. With regards to your order, please can you advise that you were made aware of the banner on the product page at the time stating this order would be dispatched at the end of May? Unfortunately, due to issues beyond our control with regards to the late deliveries of containers from our suppliers, shipping dates have been affected which i can only apologise for. We have made extensive efforts to contact our customers who have ordered this particular product in order to keep them up to date with shipping timescales.

Hi, I am so sorry to read your recent review with regards to your order. I have spoken to our sales team who advised me that the product you kindly ordered does have a 'dispatch date' banner on the product in question informing you of a dispatch date of 28th May 2021. Please can you advise whether you noticed this banner prior to ordering your product? Finally, I sincerely apologize that you were not updated earlier, however due to current COVID constraints, the majority of our sales service team are still on furlough and hence response times are being effected which I can only apologize for. We are hopeful response times will be improved as more of our service team return.