Bababing! Adolygiadau

Hi, I am sorry to hear that you feel one of our customer sales manager was sarcastic? I have spoken to the sales manager in question and he has assured me that there was no sarcasism involved. He merely politely pointed out that as a company we provide a free delivery service and that unfortunately we are unable to also pay for returns especially on sale items such as the changing bag you kindly purchased which had a further 20% discount provided based on this product. He also stated that a full refund will be provided as soon as we receive the changing bag and that all the packaging materials be present on the product.

Hi, I am glad that the changing bag you purchased from us is lovely! With regards to the colour, please can you refer to the inner white woven care label located inside the main section of the bag as this should read BB80-001 which represents the Navy Blue option with regards to this bag. If this does not state this then please contact us directly so that we can assist further as we can replace the changing bag to the correct colour as long as this has not been used and still in its packaging state ready for resale.

Hi, I am sorry to read your recent review as we strive for excellent customer service here at BabaBing!. After investigating this further, it seemed we did not receive any email or communication requesting a refund on your order? Should this be the case, we would of course provide a full refund based on a product return within the 14 days of purchase and this not being used. Should we have missed any areas of communication with regards to you requesting a refund then please contact us as we would be happy to oblige further.